Apex Fitness Services

Amazing professionalism

I ordered a Freemotion cable machine and they did a wonderful job installing this in our basement.

I had a fantastic experience working with Apex Fitness Services while building out my garage gym. From the initial order through the final installation, the entire process was smooth, professional, and well organized. Their team was extremely knowledgeable and helpful when it came to selecting the right equipment and layout for the space. They took the time to answer questions, offer recommendations, and make sure everything would fit and function properly in my garage gym setup.

I ordered a cable machine from Apex and they were prompt with getting the machine ordered and installed. The customer service was phenomenal as well. I will be sure to use this company for any future needs!

APEX went above and beyond for my home gym remodel. I needed a multi-function unit, and they were able to provide and install a piece that was well above my expectations. The install team made the process quick and fun! Thanks APEX!

Had them install some treadmills and they were very professional, communication was great and they got it done fast. I’d recommend this company to anyone interested.

Installed a treadmill and an elliptical for me and everything is working great. Joey and his guys did a great job! Very professional and made sure I was completely satisfied and made sure everything was working properly before they left. I would recommend to anyone needing fotness equipment installed!

I had Apex come out and install some treadmills at my apartment gym, the techs were great, quick and efficient, and exuded extreme professionalism. Could not recommend them enough!

The crew at Apex Fitness were extremely professional and made sure to not scratch my floor or walls while installing my Treadmill. Great job guys!

Apex Fitness is very helpful when it comes to gym equipment. They were able to help me select which treadmill would work best for my home office. The team who showed up to install it were very friendly, respectful, and got it done quickly. I highly recommend using them.

Service was fantastic they came out the same week that I ordered my stair master for my garage gym and installed it! I highly recommend them they even laid down plywood on my garage floors upon install as to not ruin my epoxy coating. Can’t recommend them enough!

Incredible quality of work, and excellent service across the board. The management team KNOWS what they're doing. They installed some of the most complex gym equipment in state of the art custom homes without a scratch. The team they employee is well trained and qualified which is so much better than my previous experience. It's no wonder they're the most sought after installers in Arizona!

Joe helped me get an elliptical for a great price. Very thankful I stopped by this place!

FABULOUS CUSTOMER SERVICE!!!!!!!!! I had called to inquire about Maintenance on my treadmill. Joey answered the phone. He was super friendly and helpful, NOT pushy at all and very informative. I decide to schedule an appointment. Victor was who came to my home. AGAIN very friendly, very informative, and very thorough! Highly recommend Apex!!!!

They repaired a Pre Core elliptical machine and did an excellent job. They were on time, and did the service at a very fair price. I would highly recommend them!

Had issues with a treadmill and Dave provided great service. He replaced the broken part quickly and went above and beyond to help with other issues I couldn’t finish myself during install.

Everyone - From Barb who helped get everything delivered to the crew of Chad, Raffi, Saul who got the equipment upstairs and installed, they all were great to work with

Barb was friendly and courteous. The whole recieving crew was great. I'd hire her to get my fitness gear.

Technician Saul Marcus professionally analyzed the problem with our treadmill and successfully re-installed the control panel to get us back to exercising! Laura, their office manager, was most responsive to our needs. We highly recommend Apex Vista Fitness Services to everyone!

We needed our treadmill moved which required some disassembly and reassembly. The technician, Chad, was knowledgeable, careful, and professional. Everything went smoothly, and when I asked to check out the treadmill after reassembly, Chad hopped on and got a bit of a workout as I asked him to operate all the controls to make sure everything was working right. Great job! Thanks to all at Apex Vista Fitness Services.

We hired Apex to movie our weight equipment from our old house to new home, the quality of service was impeccable. From scheduling with Lora, who was on point and very responsive with answering all of our questions and keeping us informed; to the movers who were extremely professional, communicated effectively and pleasant to work with. I will definitely recommend Apex; A Class Service.

All business. The crew showed up and did an efficient and quality job.

Had my second great experience with Apex Vista. Rafael and David helped resolve my issues with an older machine and got me a great deal on another one for my home gym. Barb handled everything quickly and professionally and the movers set up my equipment and removed one I no longer needed. I will be back. John P

Lora and all the staff who have been working vigorously to make sure we are satisfied with our elliptical have been awesome to work with!

Lora helped me schedule an appointment for a repair super efficiently and the service we received from the technicians was wonderful! We will definitely be using Apex Vista Fitness for help with any future problems with our equipment.

They got the parts I need for my rower and their techs got it working again. Thanks!

Saul and Mason were excellent and professional. Valuable employees for this company. A+ rated

Excellent company to work with!!! Needed some exercise equipment moved. They set an appointment immediately, arrived as planned, and moved equipment to new home. Pleasant and professional. Would highly recommend this company!!

I had Apex service my commercial grade True (TS1) elliptical and discovered it needed a belt replacement. Apex ordered what we thought was the correct belt directly from the Elliptical manufacturer, True. Once tech Dave came out to do the replacement it was clear the belt size was incorrect. Long story short, Apex had to order the belt 3 times from True, who kept insisting they sent the correct belt, and on the 3rd receipt of the wrong belt, True finally told Apex tech Dave the belt is no longer made! Apex staff found an aftermarket belt right away once True admitted they were wrong and I now have the elliptical working smoothly like new. I commend Apex’s entire staff for sticking up for their customer and not giving up on a tough call. Today’s business standard of customer service is non-existent for most companies. However Apex stands as a model for excellence from all staff involved in getting my issue resolved. Thank you Dave, Lou and the Apex staff that made this happen and restoring my faith that great service is important to both company and customer.

The customer service that Lou provided us was top notch & highly recommended this company for your fitness equipment repair & maintenance. Preston was our repair tech and was also very cordial and extremely knowledgeable! Thank you both for your fantastic customer service and for taking great care of my treadmill!

The service technician Preston was on time, polite and worked clean. He was extremely knowledgeable of my weight equipment and found the problem in just minutes. I strongly recommend Preston and Apex Thank you ! RCC

Great experience and great value.

Last weekend we bought a NordicTrack treadmill and found out, when we got it home, that it was too large to easily fit through our front door. The place we bought it from suggested calling Apex Fitness Services. I spoke with Lou, who was very helpful. He said the owner, Jason, would be in our area the next day and could stop by. Jason did a great job, partially disassembling, moving and reassembling it in our desired spot. He checked it out to make sure it was adjusted and operating correctly. Awesome service all around!!!

We were lucky to have Jay come to our house to build an exercise bike -- a replacement bike for the same model that needed to be serviced twice before (That bike was bought three months ago, directly from the manufacturer and it never worked right). It was obvious that he knew everything about the bike and how to build it. That would have been expected. Jay went over and above to make sure we knew how to use the bike and tips on how ensure we wouldn't do things that could damage the bike. Jay built the bike methodically while telling us what he was doing all along in the process. He also ensured that we knew how to operate the bike's software and console. Further still, Jay was energetic, engaging, and truly loved what he was doing. For the short period of time Jay was in our home, it felt as if we had a friend over to help us with a routine household project. If no-one other that Jay's boss, or the owner of Jay's company, sees this review, I want them to know that his boss, or Apex Vista's owner is lucky to have an employee who represents Apex Vista Fitness so well!

I just wanted to let someone know how ridiculously happy I am with the attention and customer service I got working with Darby in the repair arrangements for my treadmill. Darby was not only responsive but proactive in keeping me informed of when parts were (and were not, sometimes) in. I'm pleased to report that I've now enjoyed many miles on my fixed treadmill. Thank you very much!

I have used Apex Vista Fitness in the past and they continue to impress. Technicians Daved L and Kage N delivered and reassembled my home gym. They were prompt, professional, extremely knowledgeable and tidy. They even took the time to explain the multiple stations on my unit when the installation was complete. Great service and a great price. I highly recommend Apex Vista Fitness. They even offer a residential service plan. Thank you David and Kage!

Farmer's Fitness Repair and Services deserves 5 stars for their professionalism and honesty. They were well worth the wait. The scheduler Chelsea was extremely pleasant despite my initial impatience with her when she reported an over 4 week wait time as well as partial prepayment. I baulked at those conditions and tried a couple of other repair shops who had little wait time and no prepayment deposit. I based my initial called to Farmer's Fitness Repair on Google reviews. I made an appointment with another repair business but when I read their Google reviews , I cancelled my appointment and sheepishly called back Chelsea to see if I could still get the appointment slot that I had angrily declined. She was still pleasant despite my initial anger-disappointment. The day of my service, the service technician Preston arrived on time. He could easily have replaced an expensive part that he discovered did not need replacing. The details would be boring, but Farmer's Fitness Repair and Services could have made a lot more money from me that day and I would never have known the difference. I received a partial refund in less than 1 week since they did not need to order any parts. Honesty and quality mean a lot these days!

After paying extra for the ‘white glove service’ when buying my new NordicTrack treadmill and having the assembly be done abysmally, Farmer’s Fitness Repair worked with me over the course of many, many months to try and resolve the problem. The repair technician, Preston, did his best with what he had to work with, trying to fix the issue with how my treadmill had been assembled, so that I’d be completely happy with it. While that didn’t happen, through no fault of his own, but rather the design of the machine itself, Preston was unceasingly professional, patient, considerate, and provided clear explanations every step of the way. Chelsea, from Farmer’s, was also great, offering her sincerest apologies, and being a friendly voice during what became a lengthy, stressful, and frustrating process. Thank you Preston and Chelsea!

If you need any service on your fitness equipment you can not go wrong by calling Farmer's Fitness. I can not say enough about how happy I am with the service I received from this company. It started when I contacted CHELSEA to schedule service for our non-working treadmill. She was great to work with and addressed all my concerns. She returned all my phone calls within the same day and was able to schedule their certified technician PRESTON JANTZ within a few days. They ordered the needed parts from the manufacture and kept me informed on the shipping status. Preston did a very good job in the repair of the treadmill and even cleaned up the work area when he was done. He insured we were satisfied with the repairs before he left. Ed Lyerla Casa Grande, AZ

We moved to a smaller home and my suspension trainer wouldn't fit down the hallway. I called Farmer's Fitness to have it broken down and re-assembled after moving it to the intended room. I received a call from the technicians first thing in the morning and they were able to come out 3 hours ahead of the original window provided. They were very courteous and quickly determined the best/fastest way to accomplish the task. The work was done in no time and I was able to get on with my day. What a great management and staff!

I had a really great overall experience with them! I had an older Sole treadmill (~9 years old) I hadn't cleaned or maintained for squat, that I needed serviced. The lady that handled the scheduling was very friendly and helpful, I opted for a 7am appointment Monday morning (before I left for work). The gentleman (I forget his name) was both on-time and efficient, and was in and out in plenty of time to not interfere with my morning routine. So many companies here in Arizona suck at showing up on time, it was very refreshing to have them put the customer experience first! Two thumbs up in my book!