Phoenix, Arizona
Ace Fitness
Gym equipment repair
About Ace Fitness
Commercial-only fitness equipment service since 2004. Factory-certified technicians diagnose and repair all major brands — Life Fitness, Precor, Matrix, True, Hoist, and more — with common parts stocked on every truck. Nearly 250 Phoenix and Tucson facilities rely on ACE for repair, preventative maintenance, delivery, and installation.
Services & coverage
- Equipment serviced
- ✓Elliptical
- ✓Exercise Bike
- ✓Rowing Machine
- ✓Stair Climber
- ✓Strength Machine
- ✓Treadmill
- Service area
- Avondale, Chandler, Flagstaff, Gilbert, Glendale, Goodyear, Green Valley, Marana, Mesa, Oro Valley, Peoria, Phoenix, Prescott, Sahuarita, Scottsdale, Sedona, Sierra Vista, Surprise, Tempe, Tucson
Address & business details
4230 S 36th Pl, Phoenix, AZ 85040
001 602-919-4915Visit business website ↗- Monday
- 8AM-5PM
- Tuesday
- 8AM-5PM
- Wednesday
- 8AM-5PM
- Thursday
- 8AM-5PM
- Friday
- 8AM-5PM
- Saturday
- Closed
- Sunday
- Closed
What to include in your request
Your equipment and model, what’s going wrong, and where you need service.
Business photo
Reviews
Logan did an amazing job servicing our equipment today. He was knowledgeable and kind and explained the issues and repair thoroughly. Definitely recommend him for your service needs!
5 stars for Mark Smith and Ace Fitness! Mark was absolutely incredible. My elliptical had been misdiagnosed in the past, and he took the time to actually get to the root of the problem. He not only figured out what was wrong—he fixed it. His knowledge and attention to detail were exceptional. He cleaned the machine, kept my studio immaculate, cleaned up everything when he was finished, and explained exactly what he found and what he did. Beyond his expertise, Mark was kind, gentle, professional, and incredibly generous with his time and knowledge. His pricing was also extremely reasonable, especially considering his level of experience. I would highly recommend Mark Smith and Ace Fitness for any fitness equipment service or repair needs, whether you own a private studio, gym, or home equipment. Truly outstanding service.
Logan came to service our fitness equipment. Very professional, friendly, and quick! Great job!
I have used Ace Fitness for my gym equipment repairs for several years and they are absolutely the best! And today they did not disappoint! It all started with Jessie taking my initial call and sending someone out immediately. Then Logan showed up on time and took care of everything and then some. They are really good guys and they’re very honest guys and they are very hard-working guys. The initial prognosis was I would probably need a new battery for my elliptical. But when Logan came and checked it out, it just needed to recalibrated. Logan’s honesty saved me a lot of money. Plus his repairs made my elliptical feel like it is brand new again. Thank you, Jessie and thank you, Logan. We really do appreciate you guys and your very hard work.
Juan was very professional, courteous, and kind! Got the problem with my True treadmill diagnosed, and worked in conjunction with True manufacture to procure the parts needed to get my treadmill up and running! Even making the appointment with Ace Fitness itself was great! I talked to someone, and they made the appointment right on the spot! Thank you for your kindness on my behalf, John
Kept me informed of their arrival time, and in fact arrived on time. They were very professional and worked on the issue with recumbent bike. Fixed the issue and were leaving in about 35-40 minutes. I will definitely use them again for repairs and maintenance.
I have had nothing but the absolute BEST service and interaction with everyone at ACE FITNESS. Whether it was over the phone with Jesse or in person with the service team…Axel, Riordan and Michael, they have all provided exceptional customer service! I couldn’t have asked for a more pleasant experience. Thank you to everyone at ACE FITNESS for your consistent kindness and dedicated support in helping with my fitness equipment. Keep doing what your doing because it’s working!👍
On time, great service, very thorough technician, Juan.
Logan provided great service. He listened carefully, asked the right questions, was thorough testing, and quickly diagnosed what appeared to be the issue with my treadmill. He also took the time to perform a few additional tasks before leaving.
Logan was very helpful and answered all my questions. He was quick to find the issues with my treadmill and get running again like it was brand new. Thanks for a job well done !
Fast, friendly and efficient install.
I have a treadmill and an elliptical that I use all the time so maintenance is important. Logan performed that service for me. He was professional and efficient and informed me what was done clearly.
Since 2005, Ace Fitness has been our go-to company to expertly service and move our home fitness machines. Ruben and team - specifically Jesse, Isa and Logan are professional, prompt, and friendly.
The guys were punctual and professional. Did a phenomenal job and will use them in the future.
Very helpful and courteous customer service
Service was excellent.
Logan from Ace Fitness replaced my treadmill belt and did general maintenance. He was on time and courteous. Was glad Ace Fitness was able to find this part because the original treadmill company no longer makes this part for my treadmill.
We have an excellent experience with the work done by Michael team today . The are truly very friendly with great work ethics .they did an excellent job , they took their time and answered all my questions. I felt comfortable and very pleased with their work. Michael and his coworker are both a great asset to your company .👍
Difficult relocation and a great job.
Logan did an outstanding job repairing the elliptical- he let me know when he was on his way and managed to complete a big repair in a timely, efficient manner. Really appreciate the expertise and professionalism of everyone at ACE FITNESS. Thank you!
Logan is the best. He is friendly, courteous, professional and knowledgeable. He took his time tested my machine and diagnosed it correctly and most importantly he repaired the problem. He did a great job! Thank you Logan.
Logan and Ryan were courteous, friendly, prompt and did a great job building our exercise equipment. They cleaned up all the trash and boxes and even dusted off the new equipment after they built it. I highly recommend their services
Great experience! They were fast and work was excellent!
Logan and Michael were extremely helpful and professional, determined the issues quickly and efficiently.
Axl and Michael were very polite. They did a great job assembling my gym equipment. I appreciate when professionals show up and do a great job. Thanks guys.
Ace Fitness is great to work with. Their techs show up when promised and are very knowledgeable, prompt and friendly.
Excellent service. Logan and Juan were not only professional and qualified to do the assembly work, but they were also respectful and engaging. They clearly knew what they were doing and I could not have asked for a better experience.
We received great customer service from everyone we dealt with at Ace Fitnesss. Thanks again!
The guys from Ace Fitness did a first class job, as they have done in the past as well. Courteous and personable, yet efficient and professional. Thanks.
Ace Fitness just moved and set up my treadmill in a new location. Thye were on time, very professional and everything was done to perfection!
Axel and Ace were amazing. Great work!
Zo and Axel were amazing. We had a piece of equipment on order that they delivered today. Did a complete assembly and test to make sure everything was working as it should. Cleaned up and made everything look good once they were done. Even moved the equipment a couple of times to try different spots to see what looked and worked best. Highly recommend them!
Axel & Juan just removed the my old treadmill & set up my new treadmill. The access was tight but they completed the removal & set up without damaging any walls or wood trim. And they did it all with smiles on their faces. Thank you for sending this team.
Axel and Cody did a fantastic job. They arrived 30 minutes early (but called first to make sure it was okay). They were extremely careful moving our equipment. They patiently made sure all of the equipment was centered on the mats, and the mats were centered on the floor. They whole experience was pleasant and stress free, so I highly recommend Ace for your equipment moving needs.
I had an outstanding experience with Ace Fitness Delivery. The team was on time, professional, and incredibly polite. They handled everything with exceptional care and attention to detail, clearly demonstrating their expertise and knowledge throughout the entire process. I was very impressed with how smoothly everything went, and I felt confident in their ability from start to finish. Highly recommend—I’m extremely pleased with their service!
Definitely five star service from Giovanni and Logan! We’ve used Ace Fitness before to move gym equipment and they have always done a great job. We’ll use them again for sure!
Moved my expensive home gym from North Phoenix to Gilbert without a problem. On time, fast transport, no damage. A+++. Thanks!
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