Fitness Machine Technicians

Johnny was punctual, very polite, pleasant and efficient.

Johnny was very professional and thorough. He spent a considerable amount of time testing the treadmill and his assessment led to the identification of required repairs.

Johnny was the best.

Jimmy was wonderful! Very educated on best steps to take moving forward regarding parts to be ordered, etc.

I am very impressed with the professionalism, class and the commitment to excellence. I am honored to do business with a business of integrity, keep up the good work. Jonaghthan is a man of honor, he served your company well.

Jonathan is very polite. He is prepared to answer your question about the service. five star service.

Jonathan was excellent!! He replaced the walking belt on our NordicTrack Commercial X22i, thoroughly inspected the treadmill, and made sure everything was working properly before leaving. He explained what caused the issue, answered all of my questions, and gave helpful maintenance tips to keep the treadmill running well. He was professional, knowledgeable, patient, and never made me feel rushed. On top of that, he was friendly and easy to talk to, which made the entire service experience even better. The treadmill is running great again, and I would absolutely recommend Jonathan and Fitness Machine Techs to anyone needing treadmill service.

Jonathan came right on time. While servicing my treadmill, he was courteous, patient, and very professional. He was able to assess the problem quickly and made sure the right parts were ordered for the upcoming job. I highly recommended his work.

Jimmy was able to fix the issue on my machine quickly and efficiently. Would definitely recommend as a technician.

Jimmy was great - highly professional, efficient, and personable.

Jimmy helped me when my studio was in a pinch and needed service quick. Thank you Jimmy and office gal Destinee.

Jimmy was very professional and very honest about the work that needed to be done. He was very informative and told me everything about the machine that needed work, I also felt very comfortable with him in my home. I would definitely recommend him as a technician.

Great technician and a wonderful individual. Explained what to expect and was diligent in his approach. Thank you Jonathan!

He was very nice.

Great service.

Jonathan did excellent work on lifecycle

Rylee was professional and was able to alleviate my concerns with my treadmill and then perform preventative maintenance. I would be pleased to have her service my machine again.

My technician Jimmy is an excellent professional, characterized by his exceptional politeness and impeccable manners. He provided meticulous and thorough service, ensuring customer satisfaction.

Came early (called first to see if it was ok), was honest about not needing to replace a part, but priced it out in case I need to in the future.

Jonathan did a fantastic job quickly diagnosing and repairing the issue with my Nordic Track S15i. Would absolutely recommend his work!

Not only was the repair on the bench press machine perfect, but the technician was super helpful in listening and responding to the issue on this machine and another one. Highly recommend!!!!!

Jimmy was awesome! Arrived on time to Westchester County, diagnosed the problem right away, is very knowledgeable, fixed my treadmill and was very neat. I highly recommend Fitness Machine Technicians. 5 Stars plus.

Dealing with fitness tech was a very easy experience for me . I spoke with a rep who was very kind and assisted me right away with all the information needed to get the job done .. very communicative. The technician who came was very professional and did an excellent job !

Jonathan did a great job. He is an outstanding technician and a very friendly and pleasant person.

Jimmy was both kind and a great technician. He fixed my issue quickly and efficiently as well as reaching out to confirm with one of the creators of the Jacob Ladder X. He did a fantastic job all-around and I would definitely recommend their services to others + list Fitness Machine Techs as my preferred techs in-future. Thanks, again!!

Excellent service technician. Very knowledgeable and professional !! I was almost ready to give up on this treadmill that was only three years old. I am so glad he was able to get it running again. Thank you!

We've used Fitness Machine Technicians two times now. The first to repair a treadmill and most recently to help disassemble and move the treadmill to another floor. They are always professional and achieve great results at a reasonable price.

I called company, they sent Raul. He did an excellent job. Brought my bike back to life. Good as new. Very nice guy as well.

Thanks to the team! From my first contact with the professional lucie to setting things up with David, everything was smooth. The technicians angel and cas were prompt, friendly, and they knew exactly how to handle the gym equipment I needed help assembling! Thank you for the excellent communication throughout the process! I will look for ways to recommend you! Thanks!

Jonathan was an incredibly professional, competent repairman who not only fixed our machine, but was an absolute sweetheart to boot. It can be daunting to have strangers in one's home, but Jonathan was so lovely and personable it was a pleasure to have him there.

Friendliest technician ever! Jonathan did an outstanding job getting our stationary bike back in working order. He was knowledgeable and clearly cared about the quality of his work and making sure we were set up for success for the future. We're so happy, thank you for your help!

We called FMT on a Saturday evening - fresh off a full day of moving into our new home - only to find that our beloved Tread was totally unresponsive. Enter Jonathan M., who showed up Monday at noon like a treadmill superhero. He was kind, knowledgeable, and incredibly thorough. And not only did he fix the issue quickly, he took the time to check out the whole system, explaining what was going on in a way that actually made sense. We feel way more confident using our Tread now…and honestly, kind of wishing all service visits were this smooth. Highly recommend!

We have a very old HealthRider S150 which would stop by itself at any time. We could immediately start it but again it would stop. Then it might run for twenty minutes. I hated the thought of sending this big machine to a landfill so I emailed HealthRider and asked for help. Icon, as they are now called, said that they can send a technician to diagnose the problem but cautioned that parts may not be available to fix it. The fee for Non-Warranty service was modest so I agreed. Some weeks later, Dave from Fitness Machine Technicians arrived. He took the hood off the machine and found nothing out of order. The machine now ran normally without stopping. He noted that the machine was plugged into non-grounded outlet and did not have its own circuit, as required. Our apartment building is 102 years old and all outlets are only two pronged. I grounded the plug. Dave asked if I ever lubricated the machine. I thought he meant lubricating the bearings and I replied no. He said the belt has the greatest friction and he used a spray can with a long tube to lubricate the underside of the belt. Dave's diagnosis was that, lacking a separate circuit, perhaps fluctuating loads from other sources on the same circuit could be the cause of the intermittent stoppages. He carefully vacuumed the machine, left me a can of silicone spray, tidied up and left. I think Dave's diagnosis was right. I use the treadmill now only when no kitchen or laundry appliances are in use, and in the daytime when lights are not on. Our machine keeps running. Thanks Dave, for keeping it from some landfill.