Fitness Machine Technicians

Jonathan came right on time. While servicing my treadmill, he was courteous, patient, and very professional. He was able to assess the problem quickly and made sure the right parts were ordered for the upcoming job. I highly recommended his work.

Jimmy was very professional and very honest about the work that needed to be done. He was very informative and told me everything about the machine that needed work, I also felt very comfortable with him in my home. I would definitely recommend him as a technician.

We've used Fitness Machine Technicians two times now. The first to repair a treadmill and most recently to help disassemble and move the treadmill to another floor. They are always professional and achieve great results at a reasonable price.

My technician Jimmy is an excellent professional, characterized by his exceptional politeness and impeccable manners. He provided meticulous and thorough service, ensuring customer satisfaction.

Jimmy was both kind and a great technician. He fixed my issue quickly and efficiently as well as reaching out to confirm with one of the creators of the Jacob Ladder X. He did a fantastic job all-around and I would definitely recommend their services to others + list Fitness Machine Techs as my preferred techs in-future. Thanks, again!!

Jimmy was awesome! Arrived on time to Westchester County, diagnosed the problem right away, is very knowledgeable, fixed my treadmill and was very neat. I highly recommend Fitness Machine Technicians. 5 Stars plus.

Jonathan was an incredibly professional, competent repairman who not only fixed our machine, but was an absolute sweetheart to boot. It can be daunting to have strangers in one's home, but Jonathan was so lovely and personable it was a pleasure to have him there.

Rylee was professional and was able to alleviate my concerns with my treadmill and then perform preventative maintenance. I would be pleased to have her service my machine again.

I called company, they sent Raul. He did an excellent job. Brought my bike back to life. Good as new. Very nice guy as well.

Dealing with fitness tech was a very easy experience for me . I spoke with a rep who was very kind and assisted me right away with all the information needed to get the job done .. very communicative. The technician who came was very professional and did an excellent job !

Jonathan did a fantastic job quickly diagnosing and repairing the issue with my Nordic Track S15i. Would absolutely recommend his work!

Great technician and a wonderful individual. Explained what to expect and was diligent in his approach. Thank you Jonathan!

Thanks to the team! From my first contact with the professional lucie to setting things up with David, everything was smooth. The technicians angel and cas were prompt, friendly, and they knew exactly how to handle the gym equipment I needed help assembling! Thank you for the excellent communication throughout the process! I will look for ways to recommend you! Thanks!

Friendliest technician ever! Jonathan did an outstanding job getting our stationary bike back in working order. He was knowledgeable and clearly cared about the quality of his work and making sure we were set up for success for the future. We're so happy, thank you for your help!

Jonathan did a great job. He is an outstanding technician and a very friendly and pleasant person.

Not only was the repair on the bench press machine perfect, but the technician was super helpful in listening and responding to the issue on this machine and another one. Highly recommend!!!!!

Excellent service technician. Very knowledgeable and professional !! I was almost ready to give up on this treadmill that was only three years old. I am so glad he was able to get it running again. Thank you!

We called FMT on a Saturday evening - fresh off a full day of moving into our new home - only to find that our beloved Tread was totally unresponsive. Enter Jonathan M., who showed up Monday at noon like a treadmill superhero. He was kind, knowledgeable, and incredibly thorough. And not only did he fix the issue quickly, he took the time to check out the whole system, explaining what was going on in a way that actually made sense. We feel way more confident using our Tread now…and honestly, kind of wishing all service visits were this smooth. Highly recommend!

Came early (called first to see if it was ok), was honest about not needing to replace a part, but priced it out in case I need to in the future.

We have a very old HealthRider S150 which would stop by itself at any time. We could immediately start it but again it would stop. Then it might run for twenty minutes. I hated the thought of sending this big machine to a landfill so I emailed HealthRider and asked for help. Icon, as they are now called, said that they can send a technician to diagnose the problem but cautioned that parts may not be available to fix it. The fee for Non-Warranty service was modest so I agreed. Some weeks later, Dave from Fitness Machine Technicians arrived. He took the hood off the machine and found nothing out of order. The machine now ran normally without stopping. He noted that the machine was plugged into non-grounded outlet and did not have its own circuit, as required. Our apartment building is 102 years old and all outlets are only two pronged. I grounded the plug. Dave asked if I ever lubricated the machine. I thought he meant lubricating the bearings and I replied no. He said the belt has the greatest friction and he used a spray can with a long tube to lubricate the underside of the belt. Dave's diagnosis was that, lacking a separate circuit, perhaps fluctuating loads from other sources on the same circuit could be the cause of the intermittent stoppages. He carefully vacuumed the machine, left me a can of silicone spray, tidied up and left. I think Dave's diagnosis was right. I use the treadmill now only when no kitchen or laundry appliances are in use, and in the daytime when lights are not on. Our machine keeps running. Thanks Dave, for keeping it from some landfill.