Fitness Machine Technicians

This fitness machine tech company is amazing. I own a small home gym. They come every year to do yearly maintenance on my equipment. The are always on time, friendly and professional. Prices are fair and they do not try to get you to spend more money if it is not needed. Highly recommended!

My gym company has been using The Fitness Machine for equipment maintenance for about 6 months now, and I have to say that these folks are the real deal. Excellent communication, customer service, and exceptional quality of work. I cannot recommend them enough!

Robert was the technician who serviced my SOLE treadmill today. He did a fabulous job and he also gave me several great tips on how to keep the machine in good condition. Equally important, he told me about things I should NOT do, such as putting oil under the mat. He also did a great job of vacuuming under the mat which had accumulated a good deal of dog hair from my sweet little beagle. (She was a real shedder!) I highly recommend Fitness Machine Technicians and Robert specifically. He did a great job which, to me, equates to peace of mind. I need this machine to keep working every day because it is my primary mode of physical therapy. Therefore, I hire Fitness Machine Technicians to do my treadmill maintenance every six months. It is worth every penny and then some! Thank you for a great job and outstanding service, Robert! As always, thank you Emily also for being such a great office manager and making sure that I am scheduled for a maintenance call every six months. You guys are the BEST !!!!

Dax came in the time frame that they quoted me and he was absolutely awesome. He checked the whole bike over. The bike is only a year old and he just did regular maintenance and checked the pedals for a clicking sound. He lubricated the seat position bar, handlebars and neck of the bike. He said the bike was in-great condition. I highly recommend Fitness Machine Technicians. I plan on having Dax do yearly maintenance on my bike! Thank you for your awesome service! 😊

Dax is “The Man” awesome, timely, very pleasant to work with!!!

Dax did an excellent job! He was on-time, quick, professional. In addition to fixing my elliptical machine, he lubricated my treadmill and smith machine without me requesting it. He went above and beyond and exceeded my expectations of service. What a great experience that, unfortunately, doesn’t happen very often these days. It was greatly appreciated. Great job Dax!

Dax was great. He had made the appointment delightful. I had bought my treadmill 6 years ago and didn't have it registered. He had called the manufacture and was able to do so. I was impressed. His professionalism is outstanding.

Dax did a great job. Replaced a broken part on my NordicTrack, identified and fixed some other issues, educated me as to how to make certain adjustments myself, and gave the machine a much needed tune up. Works like new. Excellent service from Fitness Machine Technicians! Thank you. Fred Null, Baldwin MD

Very knowledgeable about the bike and the service needed. Very friendly and polite. We had a good experience with Dax.

Quick and thorough!

Dax, who came and serviced our elliptical was great. He was nice and considerate. It was a tough job but Dax came to our rescue. Thank you so much!

Professional and efficient.

Our machine was 23 years old and stopped working. Not only did Fitness Machine Technicians repair it, but they contacted the manufacturer and were able to get us the (expensive) part on warranty, so we only paid shipping and installation! Even better, our technician and everyone we dealt with were as incredibly pleasant, friendly, and as helpful as they could possibly be. THANK YOU, Dax and Lisa, for unparalleled service!

Technician worked on our ancient Landice treadmill. We knew it was likely past the point of repair but he serviced it and the company offered possibilities for repair we hadn't considered. Very good experience overall

Dax was very helpful and professional. He made our old eliptical work and look like new. He was very helpful with questions about our other equipment. Highly recommend him and FMT to all. They respond when you call. Show up when they say. Awesome Tech and company.

DAX did a great job bringing our antique Lifecycle back to life. We had a few laughs as well...the fitness machine technology has really advanced since we purchased this machine! Dax was right on time and very courteous and knowledgeable. I am extremely pleased.

Great service. Tech

Repair man was excellent and took the time to show me things I could do to maintain my Landice treadmill going forward. And even more importantly, he showed me HOW to do them. Very prompt and professional. Highly recommend.

These guys are on speed dial for me!! They are excellent at what they do, and the guys who work for them feel like part of the Training House family. They always make sure everything is done the way I want it before they leave!! I strongly recommend them to any gym that needs reliable, excellent work!!!

Greatly appreciated the apps to let me know when the technician Dax was on his way. Professional, courteous and knowledgeable I greatly appreciated his servicing my stairmaster and calling in for a necessary belt that had dry rotted. Look forward to his return to install the belt and get my machine working safely.

Dax was knowledgeable, quick and efficient. He used his expertise and resources to diagnose our issue. Were on the road to resolution and its very much appreciated. A great company rep for FM, thanks sending him. Regards,

Dax was over-the-top excellent. He took care of my eliptical and treadmill, but also oiled other equipment I had, like Smith machine, Peleton, and rower without prompting. The Eliptical is older so was worried it may need out-of-stock parts. He discovered an unusual problem with the magnate rubbing the fly wheel and adjusted - sounds brand new. Totally recommend him and Fitness Machine Technicians.

Very pleased with the service we received today from Dax, the Technician sent by Fitness Machine Technicians! Dax was extremely knowledgeable, professional and courteous. He was very attentive to detail and quickly diagnosed the nature of the problem with our treadmill, despite the age of the machine, and clearly explained the repair process and timeline.

Dax was fabulous, he diagnosed the problem with the treadmill and gave us excellent professional advice. A very friendly guy with great great attitude.

Dax was awesome! He jumped in and knew exactly what was wrong and fixed it super fast!

Dax was great. He identified the problem quickly and provide expert advice to fix our treadmill.

The technician arrived in the appointment window I was given. He was in a branded car and uniform and was extremely professional. I asked him to call me when he was done and he said said he would but no rush. He called me as promised and explained that everything he did.

Prompt, friendly and professional

Dax was on time, professional, courteous and extremely professional very knowledgeable 2 thumbs up, I would use them again i highly recommend him.

Dax showed up ontime (early even) and serviced my old treadmill and elliptical. I wasn't very aware of the service history details of these machines since we bought them from a family friend. Dax was very professional and took his time to make sure the machines were in good shape. My original appointment was only for the treadmill but when he said "man, I wish you had something else for me to work on" I didn't hesitate and I was also very thankful he said something! I would recommend these guys in a heartbeat, I'm so glad I found them online!

It is totally worth the price for assembly and disassembly of a treadmill. I tried to do it myself the first time and then ended up calling the pros. When it came time to move I didn’t even hesitate.

My technician was "Dax." Throughout this visit, he was extremely thorough, knowledgeable and professional; addressing all questions and concerns. He was able to correct all of the repair issues associated with my antiquated treadmill, which now operates like new. He is indeed a valuable asset to the Fitness Machine Technicians Company.

Dax was very professional and had great knowledge of what he was doing to fix my treadmill. I

Fitness Machine Technicians worked quickly and efficiently. They were knowledgable about what parts I needed. Very straightforward process. No complaints.

Fitness Machine Technicians was one of only a few companies who would come to Northern Baltimore County to assemble my treadmill. They got back to me promptly and I was able to schedule the service via text! On the day of assembly, Dax came to my house and was professional, courteous, and just a really nice guy. He even let my 8yo son watch him work. Dax assembled the treadmill in about an hour, and showed me how to operate it. He was very knowledgeable and helpful. This was a much less daunting project than I had anticipated and I couldn’t have asked for better customer service. Thanks, FMT- especially Dax!!

Dax was professional and knew what he was doing with the machines. He worked quickly and efficiently. I contacted the company on Monday and they were here on Wednesday between the times they said they would be. They get an A++ in my book!! I would definitely recommend them and use them again. In fact, I am passing their name onto a friend after this review.

Dax, the technician that came out to service my Stairmaster was professional, friendly, very efficient, and extremely knowledgeable about my machine. He was a pleasure to work with and discuss what was needed. He had to order the part, but I was very satisfied with the experience and would certainly call Fitness Machine Technicians whenever I had a problem that needed a trustworthy solution.

Thank you so much! Dax was incredible! Courteous, professional, listened - just nice! He was able to fix our bike! We are so happy! This is a great company - you all should be proud of the work you do. Lisa was also a pleasure to talk to. 👍👍😃

This was our first time using Fitness Machine Technicians - and it sure won’t be the last. Communication and responsiveness was outstanding. Our technician, Dax, is a whiz. He was Covid-safe, on time, friendly, thorough, and extremely knowledgeable. Dax invested the time to explain exactly what he was doing, and was relentless to ensure that our elliptical would perform perfectly. Dax made me feel like I was an old friend of his in our whopping 30 minutes together. Dax taught a master class on excellence and customer service. And our elliptical is now performing again at 100%!

Fitness Machine Technicians serviced my studio gym, PEAK Performance Training in Baltimore, with great professionalism and excellent integrity. I am very happy with their service and would recommend to other business looking for preventative maintance of fitness equipment or repairs. Dax was very accommodating to my requests and always showed up on time, if not early. He is a great guy and professional technician. 5 Star

I couldn't be happier with the service provided by this company. Our technician, Dax, was prompt, friendly, professional, thorough, and very knowledgable. He took the time to make sure the job was done properly and he was not satisfied until is was absolutely perfect. I would definitely use this company again. Working with Dax was wonderful and now my bike rides like a dream.

I had to have the console and another part replaced on our 6 year old TRUE treadmill. It took a while for the correct part to come from TRUE (initially the incorrect part was sent), but Fitness Machine Technicians kept me fully informed via email. Lisa was very helpful and worked to make appointments that fit my varied schedule! The technician who came out was Dax, and he is terrific. Dax is professional and knowledgable and a pleasure to have in your home! I wouldn't hesitate to call this company again the next time we need help with our home treadmill.

I was very pleased with the service from Fitness Machine technicians. Lisa was very responsive and helped me in determining what repairs I needed for my stationary bike. Dax, the technician, also was very professional, courteous and friendly. He knew exactly what needed to be done, completed the repair efficiently and answered all of our questions. I would definitely recommend this company to others for their fitness equipment repairs.

I was very impressed with this company. Dax was the technician that came to my home twice to fix my recumbent bike. He was very knowledgeable, courteous and friendly. It was a pleasure to have him in our home. He got the job done and the machine is now working! The office staff was also very professional and courteous. I worked with Lisa and she was extremely helpful from start to finish. It was a pleasure and excellent experience to work with Dax and Lisa.

Read the reviews for Fitness Machine Technicians and made an appointment based on the positive reviews. I sent the request over the weekend and Monday morning I had a follow up email from Lisa. We corresponded back and forth setting up the appointment to look at my treadmill which had been having a few issues. They were able to arrange an appointment that week. I received reminder emails and on the day of the appointment Dax called to let me know he would arrive in 10 minutes. Right on time of the appointment. I had seen many reviews that mentioned Dax by name. He was very personable, he listened to the issues I described and asked very insightful questions to get right to the issues. He quickly assessed the basic maintenance issues required, and then worked at diagnosing more specific issues. He quickly addressed each issue and confirmed the repair before moving to the next issue. While confirming the treadmill was working properly he noticed the elliptical machine and did a quick analysis and tightened and lubed that machine as well. He communicated all his actions and what could be done to continue to keep the machines working well. I can not say enough about the total positive experience I had with Fitness Machine Technicians and specifically with the technician that serviced my treadmill and other machines. Thank you Lisa and Dax!

This company is very professional. I have 2 commercial machines, an Elliptical and Treadmill and previously had trouble getting anyone to come out and service my machines in a residential setting. Dax from Fitness Machines Technicians came out within a few days of my call and gave each machine a tune up and recommended parts to replace to increase the longevity of my equipment with no pressure make any decisions on the spot. I would highly recommend Dax as he explained everything he was doing in detail and got both machines services within an hour!

Great service. Dax was our technician and he gave a us a courtesy call before he arrived and arrived exactly when he said he would. He fixed our treadmill and explained the issue. He then showed me how to fix the issue myself if it occurs again.

From start to finish I was very happy with this business. They were friendly and helpful in setting up the appointment. I just needed a new elliptical assembled. Dax was the technician who came. He was friendly and a really positive person. He quickly had the assembly completed and tidied up the packaging which came with the equipment. The elliptical is in working order and feels solidly assembled. Thank you!

Dax came out to service my elliptical today. He was prompt, friendly, and quite knowledgeable. I appreciated his adherence to COVID-19 safety protocols. He was able to get my elliptical running the way it did when new in preparation for use during the winter months. I recommend him highly for his professionalism and expertise. Thank you, Dax!

Kudos to Fitness Machine Techs. My technician, Dax, was professional, prompt, and went out of his way to accommodate my need for keeping the noise down during my work from home meetings. The repairs were done to perfection. My bike performs as if it were new now and the price came in LOWER than the estimate. No complaints whatsoever. 5 stars!

We can't say enough positive things about this company. From scheduling, to communicating when the tech was on the way, to the actual work itself... all amazing!! Above and beyond. Dax was our serviceman and he built our brand new NordicTrack bike from box to fully ready to go. He took the time to help me register my products, set up the screens, and test it out to make sure it worked flawlessly. He was also SO friendly and kind. I am very thankful for your service!

Dax came out to assess our treadmill today. He was prompt, super friendly, and knowledgeable. He was able to get our treadmill running the way it should be and there was no pressure to purchase any extra parts or services. He was also great with our two kitties! We would highly recommend him! Thank you, Dax!