Empire Fitness Services

I have used Empire Fitness services for years to maintain my treadmill. They are truly the best. Always consistent in delivering exceptional service. I always learn something new from Chuck and Johnny. They have a passion for educating their clients. I trust their opinion and find the business to operate with very high integrity.

I had my treadmill and elliptical machines repaired after more than 10 years of ownership. The Empire Fitness repairman did an excellent job. He arrived on time and left the machines and work site clean. Price was within the quoted range. The machines are working like new!

Had an issue with my Concept II rower and decided to give EFS a call to diagnose. Their technician, Chuck, was very kind and knowledgeable about the Concept II machines. He was able to align my flywheel after its wear and tear, and got it back running smoothly along with providing preventative maintenance on that and my Concept II bike as well. Thoroughly explained the solution and how to keep it maintained for future use. Very happy I called EFS, they’re super professional, prompt, and reasonable. Will not hesitate to call them for any issues in the future.

John from Empire Fitness Services stopped over to fix our treadmill which I over lubed which caused the drive belt to slip causing timing on speed of tread belt to be off. John cleaned off drive belt as well as inside of treadmill. Back to normal speed. John was very thorough in his explanation of what happened and very professional. Highly recommend Empire Fitness. Also, they only service equipment so no attempt to sell you a new piece of unnecessary equipment.

Chuck came out and repaired our treadmill - he was incredibly knowledgeable and helped teach us about what may work best for our future needs. He charges fairly, works quickly and professionally. Will definitely use again.

Outstanding experience from start to finish. I had a bad control board on an old (2001) Landice treadmill. When I contacted Landice directly they said I'd need a lot of work, given the age of the machine. But after inspecting the machine, the Empire techs told me all I needed was the board. Everything else was still in good shape. Their honesty and professionalism saved me hundreds of dollars. Can't recommend them highly enough.

Thank GOD for these professionals!!! If you are not using them to regularly service your fitness equipment or as your main repair company, you're making a mistake! Highly recommend!