Wilkes-Barre Township, Pennsylvania
The Fitness Headquarters
Gym equipment repair
About The Fitness Headquarters
The Fitness Headquarters — a fitness equipment and supplements retailer with two Pennsylvania locations (Wilkes-Barre and Dickson City) that also provides warranty repair/parts-replacement service on equipment it sells.
Services & coverage
- Equipment serviced
- ✓Elliptical
- ✓Treadmill
- Service area
- Dickson City, Wilkes-Barre
Address & business details
548 E Northampton St, Wilkes-Barre Township, PA 18702
001 570-823-6994Visit business website ↗- Monday
- 9:30AM-8PM
- Tuesday
- 9:30AM-5PM
- Wednesday
- 9:30AM-5PM
- Thursday
- 9:30AM-8PM
- Friday
- 9:30AM-5PM
- Saturday
- 9:30AM-4PM
- Sunday
- 10AM-4PM
What to include in your request
Your equipment and model, what’s going wrong, and where you need service.
Business photo
Reviews
These guys are great!! Everyone is super helpful and easy to work with. Had an awesome experience purchasing a piece of home gym equipment from the sales process to installation.
Phenomenal place for those looking for quality equipment on a budget.
Purchased Treadmill, elliptical and a functional trainer. Brian listened and helped us determine which machines would be best. With that everything went smooth from sale to delivery!! After about a month we had a problem with elliptical and called Brian the next day sent his repair team was at house to fix machine. Repair guy stated needed to order parts and should be available in week or two which is understandable!! 1 hour after he left I got a call and repair guy said do to how new machine was they were just going to swap it out with a brand new one, This was delivered next business day!!!! That is great customer service and quite frankly above and beyond. obviously we will buy and and all equipment from fitness Headquarters!!
Brian is super knowledgeable and they are very reasonably priced. They have so many supplements and equipment to choose from. The best in PA!
5 stars isnt enough for how great this place is. Brian gave the Absolute best customer service.. This place is every lifters dream to visit and shop...
Very knowledgeable older guys lifted all their life they know the supplements they know what's in them they don't sell junk there they have good stuff that won't affect your heart just a decent place to go to probably one of the best places in the area for equipment and knowledge especially if you're looking to get your son started or somebody new
Best selection from Supplements to Gym equipment. The staff is Professional and very resourceful.
Recently bought a treadmill from The Fitness Headquarters. Extremely knowledgeable staff, helpful, friendly and personable. Very happy to have stopped in this store and look forward to returning.
I didn't find the sales person helpful at all. Very smug attitude. Maybe if you look like a gym rat you get better service.
By far the only place to purchase your sports supplements and fitness equipment needs. The minute you walk in the door you are warmly greeted by extremely knowledgeable and helpful staff. They assist you in every way possible, answer all of your questions and want you completely satisfied. Support local family businesses who care, not franchises.
I'd never heard of this place before asking my physical therapist what to do with some leftover FSA money, and being referred to The Fitness Headquarters with a general equipment recommendation in hand. I'm not a gym person, not knowledgeable about equipment like this, not even in great shape - just an ordinary Grandma. Brian Stevens patiently showed me several options, answered my questions about everything - even about comparison equipment I'd seen online that wasn't sold here - and helped me find a good option. He was extremely knowledgeable; I checked what he said online and with other people after leaving, and he was right on the mark about everything. He was completely nonjudgmental and encouraging. He filled out my FSA form for me when I asked, to make sure everything matched exactly and was ready to take to my doctor. After comparing my options and talking to my doctor, I called back to place my order. They're bringing my new machine to my house to set it up, and they even seem to have given me a bit of optimism that I can do what I need to do and get into better physical condition. I don't even have the equipment at home yet, so I'll update this review after it's delivered. But based on my experiences with them so far, I can absolutely recommend them with no hesitation whatsoever. What a gem of a local business this is!
I cannot say enough nice things about the service and experience I receive every time I visit or even just call Fitness HQ. They are insanely helpful and kind which goes such a long way. Their prices are also fair and the convenience is awesome.
Not LGBTQ friendly and poor customer service.
I purchased a new treadmill last November, the one that came from the manufacturer was a default, Fitness Headquarters replaced multiple parts for me in a quick timely manor. After the last part broke, they replaced my treadmill with a brand new one! They came within a week with the new one. Also, the gentleman who took the old one out and replaced it with a new one were so nice and respectable. I am so pleased with The Fitness Headquarters for what they did for me. Great helpful people! Thank you again!
Only place around with Shiek gloves always on the shelf.
Still the best place to get your fitness equipment. Very knowledgeable staff.
The employees are awesome here and will help you with any questions you may have
Great service more than willing to help attention to detail no pushy sales people. You can't go wrong .
the worker refused to wear a mask during the coronavirus pandemic. they have a sign saying i need one but they won't wear one.
Great place, friendly people, very informative, and amazing delivery guys. Highly recommend
I never new this place existed. Now I do. Life is good. I won't be needing that rope I bought.
Very helpful
These guys are the BEST in the business! Have been dealing with them for almost 20 years, they are knowledgeable, friendly, and amazing to deal with! Trustworthy, honest, it doesn't get better than this!
Great staff, great gear, great prices.
Great customer service and prices
Mike was my salesman. We discussed my purchase in advance so he was already prepared to show me the equipment I wanted to purchase. These guy's have excellent customer service which is always refreshing. This is definitely the place to purchase your home gym equipment.
Great place for all your fitness needs. Always friendly, knowledgeable staff.
This company is so helpful and accommodating! Will definitely be back!
I’ve been a customer of fitness headquarters for many years. The staff and owner have always shown me the best of customer service. I would highly recommend this store to anyone looking for workout supplements or equipment. They will even mail you your supplies if you are unable to pick them up at the store. 5 stars all around.
They have great products ,good service, good price. I really like Brian and the guys.
I need a treadmill for physical therapy. My old one broke yesterday. I called Fitness Headquarters but they don't repair the brand I owned. I spoke to the salesman Brian about prices on a new one. He was very helpful. Purchased a treadmill and he was able to have it delivered today. Great customer service. The delivery men were also great.
For my first time coming here it was such a great experience. Brian helped us out and even educated us! Will definitely be coming back.
I make the trip to fitness headquarters because everyone is friendly & love family owned! Even though I know what I want when I go in there, they never "sell" me on other items & I appreciate that!! They are very friendly w my children in there too!!
They will have what you are looking for... and they will try to sell you everything in the store. Went in, explained that I was looking for a piece of equipment in the $50 range... they try to sell me a $550 pull down machine. Don't be so pushy!!!
No payment collected here.