Gym Pros
RX Fitness Equipment

Thousand Oaks, California

RX Fitness Equipment

Gym equipment repair

About RX Fitness Equipment

Thousand Oaks fitness equipment retailer and official Life Fitness store, owned and operated by Tim Adams for over 30 years. Sells residential and commercial cardio, strength, and functional-training equipment, and offers delivery, installation, parts, and repair service.

Services & coverage

Equipment serviced
  • Elliptical
  • Exercise Bike
  • Rowing Machine
  • Stair Climber
  • Strength Machine
  • Treadmill
Service area
Calabasas, Camarillo, Thousand Oaks, Westlake Village, Woodland Hills
Address & business details

2388 E Thousand Oaks Blvd, Thousand Oaks, CA 91362

+1805-497-7000Visit business website ↗
What to include in your request

Your equipment and model, what’s going wrong, and where you need service.

Business photo

Photo from RX Fitness Equipment's business profile

Gym Pros reviews

No Gym Pros reviews yet. Used RX Fitness Equipment? Be the first to share how the repair went and help others choose a pro.

How we moderate reviews

Reviews

4.8
72 reviews on GoogleBased on 42 shown
Tatiana Schloessman5

I am very satisfied with the equipment, delivery, and customer service. Merlyne made sure the entire process—from choosing the right equipment to delivery and setup—was smooth and easy. Everything was handled professionally, and I truly appreciate the great service and attention throughout the entire process. Highly recommend!

Sep 17, 2026Google
Carol Larimer5

Great experience at this fitness products store! Tim, the owner, gave me such a great deal on these soft side kettle bells! I also bought one of those doorway pull-up bars and he gave me a great deal on that too. This is a very well stocked home fitness store. I’m sure professional gyms in the area also use them all the time. Come in here and try out some of their items. There’s enough that you can pick and choose and figure out what you want in the store because they are so well stocked. I will be back as I get stronger and need more products.

Apr 12, 2026Google
Anthony Parisi5

Tim and the RX team are fantastic. They offer a wide selection of high-quality equipment and always make sure to guide me toward options that fit my budget. We recently became a Hyrox-affiliated studio, and I was impressed that they already had all the specialized equipment we needed. Whether you’re looking for a single set of dumbbells or outfitting an entire gym, RX Fitness is the place to go.

Sep 21, 2025Google
carla5
Aug 16, 2025Google
Robert Steele1

I want to alert the public about a bait and switch scam happening with this company. I am trying to get a cable replacement for ny FTXC Functional trainer. Tim and mike are involved with fraud together. They bait you at one price and switch it as they arrive for the work. They did this to me. I called tim and spoke to him and he never called me back. His guilt is evident. I have escalated this to the corporate office. Beware of getting a quote from time or mike charging a higher price. This compyis engaged in fraud!!!!!!

Aug 1, 2025Google
Jesse Gomez5

Awesome experience with Tim! He helped me find the perfect treadmill and at a great price. I will be recommending all my friends to RX Ftiness and will be returning for feature equipment. Thanks Tim

Apr 16, 2025Google
glenn marshall5

Great customer service!

Nov 23, 2024Google
Patty Bourdon5

I have been on the search for a comfortable Recumbent Bike for weeks! Finally with the help from Joey I have my new “Spirit” bike. Bought it late on Friday and it was delivered 9:00 Monday morning. Delighted with the ride and comfort and so happy with the customer service experience from RX Fitness Equipment! Thank you 😊

Nov 11, 2024Google
Amit Cohen5

We were looking to add a smith machine to our home gym for my wife, so I called a few places and eventually spoke to Tim at RX. I wanted to check out their options before making the drive, and Tim quickly sent over photos and details. He was incredibly easy to communicate with. The next day, my wife and I went in to see the machine in person and were really impressed. Tim offered us a great price and didn’t pressure us at all when we asked for an extra day to decide. He even helped us pick up some plates, and his installers did an excellent job. The whole process was smooth, and we had the machine delivered in about two days. We love our new smith machine and highly recommend RX!

Nov 5, 2024Google
Mike C5

I called and feel like I hit the lottery with Tim, the owner. When I asked how long he’s been in the business, he mentioned 35 years, which shows in his expertise. I learned so much about the different equipment options that can help build the training environment we need. The customer service was fantastic, and I can see why they have so many great reviews. This place truly cares about the customer

Aug 13, 2024Google
Rick Shackelford5

Tim and his team are exceptional. They designed and planned my entire new gym from scratch, including computer models so we could look at various layouts. They recommended the flooring, which I probably wouldn't have thought of, and now realize I can't live without. Tyhey worked directly with the vendor to make sure the flooring all matched. Then they came to my house to position, assemble and test every piece of equipment -- which all worked (and works) perfectly. If the equipment yo need is not in the shop, Tim will find it for you. No reason to shop anywhere else.

Jul 22, 2024Google
Jeero Habeshian5

I drove 45 miles one way to order a treadmill for a friend. Tim and his crew are attentive, caring, and super honest. The service is Top Notch. The selection of equipment is vast and very impressive, and the prices are very competitive. If you want fitness equipment or advise, this is the place!

May 20, 2024Google
Teryl Ferren5

Just got my Inspire M3!!! This machine is incredible worth every penny. A big step up from my old M2 with the versatility of all the double pulleys and love the leg curl. Tim at Rx Fitness gave the best deal possible and arranged for delivery and setup 3 hrs out of the area. The setup and delivery crew were gems and did an impeccable job, also tolerated me placing the carpet under just right. Thanks Tim👍👍

Apr 23, 2024Google
M Paquette1

If you enjoy condescending, rude customer service - shop RXFitness! I purchased a True Z5 treadmill. This is an expensive machine but was supposed to be hassle free. In the first year I have had 6 service calls, the motor replaced, the console replaced (twice), and spent over a dozen hours documenting the trouble and dealing with customer service. After several service calls the employees got rude instead of sympathetic. So if you enjoy a hassle instead of a work shop True at RXFitness.

Dec 1, 2023Google
Paul Kovelman5

We are continually pleased with our Aviron Strong rower after a few weeks of use. It took me several months of research and trying various rowing machines to come to a decision. Tim and RX fitness were great with exceptional service and guidance. RX fitness had a really large variety of rowers to choose from, and helped us select the best one for us. We are older, so the higher and more adjustable Aviron was the best rower for us. I found many rowers hard to get up and out of due to low seating (particularly water rowers) and I found it best to have a rower with adjustable intensity. Through it all, Tim was available to help with questions and we were able to try the rowers out over multiple visits with absolutely no pressure. Set up and delivery were great. We received our rower quickly. The team assembled it on sight and moved it where we needed it. The delivery team were really great. They hauled away all packaging and an older exercise machine we replaced with the new rower. A few days after delivery, Tim followed up and called to see how we were doing with rower and to see if we had any questions. I loved the follow through. This is the second exercise equipment we bought from Tim. Our first was a True treadmill that we continue to use after many years. I can’t say enough positive about Tim, RX Fitness and the delivery team.

Nov 6, 2023Google
Cory Burton5

I had a great experience with RX Fitness Equipment. Highly recommend RX Fitness Equipment to any and everybody.

Oct 2, 2023Google
Dave Tennant5

Great products, great help, great installation. If you're in the market for fitness equipment, this is the company to go to.

Oct 1, 2023Google
Elsa5

Excellent customer service. In a world where customer service isna dying breed, this place is outstanding. JOEY, has been nothing but spectacular in his cs, everytime ive had a problem with my unit, which has been supper minor, he has addressed it immediately. I am impressed and would recommend everyone to him. Thank you Joey!

Oct 1, 2023Google
dedee savala5

RX Fitness is an awesome place to find & purchase the best fitness equipment. They have a huge selection, fair prices & are very knowledgeable in helping you to select what fits your needs. You can’t go wrong purchasing your equipment here!

Sep 6, 2023Google
M Z5

I recently discovered RX Fitness while hunting for a home gym. I was shopping online for a set-up, and thought to come into RX Fitness just to get an idea of the set-up I wanted with the plan to hunt for better prices online afterwards. That plan failed.. since no one was able to come close to the offer that they had here! Installation was professional, clean, and prompt. Within a short amount of time, they laid out mats and had my functional trainer set-up, and also gave me guidance on maintenance and what parts to lubricate. Special shout-out to Tim for his outstanding service. His insights and advice were instrumental in helping me choose the right items for my home gym. Whenever I had questions, Tim was readily available. Thanks!! For anyone considering a fitness equipment purchase, RX Fitness provides a superior blend of price and service. They've earned my trust and recommendation.

Aug 16, 2023Google
Winnie Sloan5

Always helpful! I picked up some new free weights and a new exercise mat.

Jul 11, 2023Google
Georgina Corkett5

There's no better place than RX Fitness Equipment to buy equipment and no better person to help you than Tim! I felt like I was a regular the first time I walked in... Tim has everything you could want and is quick to order anything that he may not have (rare). I cannot recommend this store enough for great prices and top notch customer service.

May 30, 2023Google
Joel Richman5

Tim is awesome to work with. We bought flooring, a True Treadmill, bench and equipment. It was easy, no pressure purchases. I would highly recommend Tim to anyone in the market for flooring or equipment.

Dec 20, 2022Google
Carri Lakes5

From the first phone call to the store I was impressed. I spoke with Charles who was easy to talk to, informative, knowledgeable and not pushy about selling me something. I ended up buying the FT2 and the the Full power cage. Erik delivered and installed my equipment. He was very courteous andI really appreciated him keeping me updated on the delivery time. He worked his butt off in 106 degree heat that day to put all of my equipment together. I am beyond happy with everything I bought. The FT2 is the most versatile functional trainer I've seen. It does everything I need and more. If I could only buy one piece of equipment this would definitely be it. It's incredible ! I'm impressed on how easy and versatile it is to change exercises during a set and the quality of the equipment is amazing. I feel Charles and Erik both went out of their way to make sure I was satisfied and I will definitely be a return customer.

Sep 5, 2022Google
Tom Atkins5

Went to RX Fitness Equipment looking to replace an exercise bike, arms and legs, that I had used for 38 years. Very friendly and knowledgeable. showed me a replacement for what I had and another. got the Inspire Cardio Strider. Adam was very very helpful with his product knowledge and friendly nature. not pushy.

Aug 22, 2022Google
Larry Gletzer5

Extremely knowledgeable. Great equipment. Outstanding follow through.

Jul 24, 2022Google
Luz Lyling5

Mr. Tim Adams , what a guy! Honestly best experience I’ve ever had shopping anywhere. Tim was super nice, responsive, and goes above and beyond with his customer service. I love how he had what I needed when literally NO OTHER PLACE had the equipment I was looking for (trust me I spent days calling many establishments). Any way thank you Tim for all your help and really I cannot express my gratitude.

Jun 15, 2022Google
Frank Arriola5
Mar 8, 2022Google
Kim Plisky5
Feb 11, 2022Google
Jason Kelske5

Top notch equipment at affordable pricing. To be honest the customer service is the main reason we continue coming back for equipment. Tim (the owner) has been super responsive and has been able to accommodate all of our requests. Delivery and set up team is awesome as well, Noel and Carlos have been super helpful, work fast and take a lot of pride in their work. Highly recommend this business, they have outfitted all three of our gyms.

Nov 10, 2021Google
Rudy Medici5

Kyle was very helpful at the Fountain Valley store. Delivery & setup was done within 2 days

Oct 16, 2021Google
Carlos Velasco5

Outstanding service, great selection of equipment and very knowledgeable staff. Our go to spot for when we need something for our garage gym.

Aug 1, 2021Google
Christian B5

I waited a few months to post my review so I could use my new rowing machine for a while before giving an official review. Tim was very knowledgeable and helpful when it came to helping me with the rowing machine. He helped me select the best machine for my needs and my budget. He had the rowing machine delivered to my house within 72 hours of purchase. Not only was the delivery on time but the delivery guys called and asked if it was okay if they came early with the delivery. They were very professional and they set the machine up in my garage exactly where I wanted it. They even took the time to show my wife how to use it. If I ever have a need for more fitness equipment I know exactly where I'm going, thank you so much Tim!

Jun 15, 2021Google
Sam Capra5

Over the years I have purchased a True Treadmill, True Recumbent Bike, exercise resistance bands, dumbbells etc from Tim at RX Fitness. Tim has always been a pleasure to work with, very knowledgeable about the equipment he sells, honest and great at servicing the customer after the sale. Any future purchases will definitely be with Tim and RX Fitness. If you have tried the rest now try the best - Tim @ RX Fitness

Jun 7, 2021Google
Laurie Coello5

Great service and products. I don't purchase equipment anywhere else! Competitively priced as well!!

Apr 3, 2021Google
Paul Carrubba5

We were referred here by a trainer and live in Northern California. Tim took care of our order as if we were family and followed up to keep us aware of every step. Seamless and caring touches. I'd be happy to do business here again.

Feb 23, 2021Google
Ofir5
Jan 10, 2021Google
Ailini Misiluki4

I originally gave a review of 1 star because I was not able to get a hold of anyone to help me with my membership concern. However, after speaking to one of the owner's Tyler to resolve my concern I wanted to change my review based on this.

Oct 14, 2020Google
Valeriya Bauer5

I went to a few home exercise equipment stores, and this was by far the best experience I’ve had. Tim makes it personal! He owns the store (and has had it on the boulevard for 30+ years) and really cares about meeting your goals and needs. I got everything I wanted for a really really good price! I would highly recommend this store to anyone & everyone looking to upgrade their home gym space. I love supporting a locally-owned business. All the other stores I went to felt very corporate and the sales people there looked like they wanted to make a buck off of you rather than actually build a relationship and help you find what you need for a good deal. I would gladly come back again to Rx Fitness if I decide to expand my home gym & if I need anything else!

Aug 31, 2020Google
John Jacks4
Aug 27, 2020Google
Howard Rubenstein5

I had a great experience with RX Fitness Equipment. From the moment I walked in the door and spoke with the owner, Tim Adams, to the delivery of my treadmill, I was treated as if I was a very important customer. Not only did I find him extremely knowledgeable, he did not try to sell me an expense treadmill, but one that met my needs. During and after the purchase, his customer service has been superb...he stood behind his word. I would recommend RX Fitness Equipment and Tim to any and everybody.

Aug 11, 2016Google
freeeagle5

I had an excellent experience with them. I basically purchased the equipment right over the phone, and when delivered it was exactly as presented. The equipment is great, the set up guy was good and explained to me how to use it. We bought a stationary bike and treadmill and my wife and I have been using it every day. I would trust them to buy over the phone without even having to look at the equipment again. Great if you have limited time like I do.

Aug 10, 2016Google
View on Google ↗
Google profile last checked Report incorrect information

No payment collected here.