Premier Fitness Equipment Repair

Dmitrii gave me a Great Customer Service and answered all my questions. I super recommend Premier Fitness

Dimitri, came to our property to service a machine in our fitness center, and went the extra mile to look at another machine that was down. Every time he comes he is super quick and efficient. Sienna Heights staff is truly grateful.

Dana has been highly responsive—an excellent foundation for a strong, long-term vendor partnership.

Working with Dana from Premier Fitness was a great experience. She was professional, responsive, and truly worked with us every step of the way. Dana was able to secure new equipment efficiently and made the entire process smooth and stress-free. I really appreciated her fast communication and customer-focused approach. Highly recommend working with her.

Wonderful customer service! Couldn't ask for a better company to work with!!

Premier Fitness was an excellent company to work with. We recently purchased treadmills from them, and the entire process was seamless from start to finish. Their team was knowledgeable, responsive, and always willing to answer any questions we had. Communication was prompt, their attitude was consistently upbeat, and their customer service was truly exceptional. We appreciate how easy they made the experience and would not hesitate to work with them again. Highly recommended.

We have had nothing but positive experiences with this company! Fred is our account manager and he is responsive, polite, intuitive, and respectful.

KARIZA USI, GAVE FANTASTIC SERVICE, PREMIER NEED TO PROMOTE MORE AGENTS LIKE HER. PROFECIANALY ANSWERED ALL QUESTIONS AND GOT THE PROPER SERVICE THAT I NEEDED FOR OUR PROPERTY. PLEASE GIVE HER AN INCREASE IN HER SALARY PREMIER. WITH THAT SAID THANK YOU!!!!!!!!!

I recommend Primer Fitness to any property management company seeking top-tier preventative maintenance services. From the moment we engaged with them to the on-going follow-ups, the experience has been nothing short of seamless. Their efficiency in setting up accounts and their swift response in servicing parts is commendable. What truly sets apart is their proactive approach in following up with us to ensure status of parts, demonstrating their dedication to excellence. Premier Fitness has earned my highest recommendation for their exemplary service and professionalism.

We've been working with Premier for years and they've always exceeded our expectations. Exceptional customer service especially Kariza, so friendly and helpful and easy to talk to. Excited for another year with the company!

Great communication and customer service with Kariza and our technician that services our equipment. Thank you. Charlene - Manager of Beachwood Village Apartments.

Absolutely stellar experience with Premier Fitness! I'm having difficulties writing a new review about Dana Sabillo who is amazing. So, I'm editing the review I wrote about Mark and Kariza assistance 10 months ago.... Dana has been incredibly helpful in guiding us through repair versus replacement options. She clearly explained the most cost-effective approach and helped us make an informed decision. Her expertise and professionalism made the process so much easier. Thank you, Dana, for your outstanding assistance!

Mary provided great customer service! She helped me with all my equipment needs, highly recommend!!

Premier Fitness has completed each repair request for Paseos at Montclair North Fitness Center in a timely and professional manner. The continued communication on updates is truly appreciated! If you want the best preventative maintenance team, you want Premier Fitness! Kariza is Fantastic to work with!

They complete your quarterly maintenance at my property. Our fitness center equipment is always top tear. They're very accommodating have great customer service.

Awesome people to work with

We are very glad to work with Premier Fitness. From the account reps (Alex), managers (Dana) to the techs that come out, we receive the best service with one on one attention. Highly recommended for all fitness equipment needs, maintenance, and purchases.

Great company! We have been working closely with them and our equipment maintenance has been stellar. They have excellent follow up and solid communication. Shoutout to Alex for making sure we are taken care of!

Frances did an amazing job assisting me with our account. No matter the issue, she has always been helpful and eager to assist!!

I had an outstanding experience with Premier Fitness. The entire team was professional, but I want to especially recognize Alex Arante. His attention to detail, friendly demeanor, and commitment to excellence made my interaction exceptional.

Kariza Usi, the customer service agent for Premier Fitness, was very friendly, professional and efficient in scheduling my equipment repair needs at the HOA I manage. She emailed while with the proposal and I approved it while we were still on the phone with each other. The call time was less than 5 minutes. It is GREAT to communicate with a REAL SERVICE REP instead of being lost in a vortex of AI generated questions and answers that always circle back to a main menu. Keep up the great Service!

My rep Dana Sabillo has been amazing in every way possible. From ordering to follow ups Dana is a great asset to Premier Fitness.

Premier Fitness has offered consistent and great service for many years at our property, The Atrium Court Luxury Apartments! Their technicians are knowledgeable, friendly and professional. Additionally, Kariza Usi, always exceeds expectations and maintains a level of professionalism and communication ensuring we are receiving the best experience possible! Kariza goes above and beyond. Looking forward to another great year!

Great Prompt service. Always professional and I love how they always communicate with me.

Kariza Cyrine Usi was great and prompt with assisting on any needs. We are happy with Premier fitness as they are always good with scheduling our fitness center service.

Since working with Premier Fitness Equipment, I couldn't be happier with the customer service rep Kariza and my technician Lee! Both are professional, knowledgeable and thorough in any calls of concern or questions. Always and effortlessly putting my mind at ease. I would recommend Premier Fitness for any and all of your fitness center needs. Satisfactory guaranteed! Thanks guys

Great service from Kariza Cyrine Usi, as always!

I have recently started working with Ailah and have had gotten prompt response and he has been able to accommodate to my needs. I look forward to continue working together!

We are happy to have Premier Fitness service our fitness center. They are always attentitive and willing to go the extra mile to ensure the service provided is the best. I would recommend them to anyone in need of a quarterly fitness center serivce.

Worked with this vendor for ~3 years now. Their service techs are amazing and very friendly. Only reason they dont get 5 stars is their very pushy on trying to close sales its a nuisance to my work flow.

Premier Fitness has been fantastic maintaining our hotel’s fitness center. Their technicians are punctual, professional, and clearly know their stuff—everything from treadmill belt replacements and calibrations to preventive maintenance is handled quickly and correctly. Communication is excellent: we get clear ETAs and transparent pricing. Our equipment runs smoother, safer, and quieter. Highly recommend Premier Fitness for reliable, responsive gym equipment service.

Premier Fitness is a great fitness equipment preventative maintenance company. Always quick to respond and quick to fix things as they come up.

Shoutout to Ken, he was great to work with. I also had the opportunity to work with Kariza, who was able to get us some repairs. Kudos to them both, thank you for your quick responses and great work!

Kariza is awesome to work with!

Kariza is of the up most quality always on top of things when emailing me keeping me informed about what is going on and when repairs will be done, you should consider your company lucky to have this employee on your team

I highly recommend Premier Fitness! Kenneth De Guzman has been extremely helpful and professional throughout our experience. He consistently follows up with our community to ensure we’re receiving top-notch customer service, and I truly appreciate his dedication and attention to detail.

Great Service keeping our gym equipment working like new! Great customer service from ken!

I want to express my sincere gratitude to Cesar for his exceptional service. From the moment he arrived, he was thorough and professional. He took the time to explain the benefits of doing a full maintenance service on all the components of my treadmill and made sure I understood the cost breakdown. I truly appreciated his transparency and attention to detail. I am extremely satisfied with the quality of his work and his expertise. Cesar’s professionalism was outstanding, and I would highly recommend his services without hesitation. It was a premier experience, and I’m very thankful for his help!

We’ve been using Premier Fitness Equipment Repair for our apartment complex’s fitness center, and they have been nothing short of amazing! Nikka is always so helpful, professional, and responsive. Their team provides top-notch service, ensuring our equipment is always in great working condition. Highly recommend them for anyone in need of reliable fitness equipment repair!