Fitness Repair Tech

Mikhail came out 2 weeks ago to look at and service my Elliptical. He was very informative and was able to diagnose the issue quickly. He let me know the issue was more of an audible nuisance rather than one that would be of concern. He would be able to fix with disassembling and small part replacement but also stated if the noise was not of bother (now knowing that it would not cause further damage) that we did not need to do anything with it. I appreciate the level of transparency and expertise that Fitness Repair Tech was able to provide, and a company I can trust and recommend moving forward.

Mikhail and his team were awesome. We had an interesting challenge with our Rogue Rack with a cable and he diagnosed the situation, brought in his partner to help out, and the both of them got it taken care of today. We're really looking forward to using our rack again and thanks to Mikhail and his team we're back at it! Thanks again! UPDATE 03/18/2026: Our Rogue Rack needed a little bit more attention for full use from THE expert who knew how to dive in and help us out, again. :) Mikhail rocked it! Mikhail quickly got us on his calendar for our needed appointment this morning and crushed it! His efficiency, professionalism, quick assessment and solution was greatly appreciated by the both of us. My husband is very particular so when I say he was impressed by Mikhail - believe it and give all the props to Mikhail for his continued support and partnership. We're so grateful!!! THANK YOU!!!

Scheduling is impossible. They scheduled me without asking on a day I was not available. I messaged to cancel it with no response. They finally reschedule me, and they cancel same day, stating they were on another job. They automatically rescheduled me yet again on a day I was not available without even asking. I canceled and did not reach back out. Unprofessional and poor communication.

I recently had a belt installation completed on my Sole F80 treadmill, and I couldn’t be more pleased with the service. The technician (Mikhail) was professional, knowledgeable, and efficient throughout the entire process. In addition to installing the new belt, he took the extra step of cleaning the internal components, which I genuinely appreciated. It’s clear he takes pride in delivering thorough, high-quality work rather than just doing the bare minimum. My treadmill is running smoothly again, and I would absolutely use this company in the future. Highly recommended.

Wow! They don't make companies like this any more. The team showed up promptly, great scheduling updates and communication, fast, professional and neat. There was a question (my fault for not reading the manual) and they came right out, dug in and figured out what I needed. Highly recommend. Fantastic.

Needed assistance with my treadmill, and Mikhail from Fitness Repair was excellent. Very friendly, knowledgeable, and efficient!

Mikhail was our tech and after he replaced a couple of different parts that were sent by the company to me. Mikhail was able to diagnose the problem and had brought the part with him and he had my bike apart and back together in no time! Highly recommend Mikhail for any of your exercise equipment issues!

Mikhail was excellent to work with. The problem was resolved and I was well informed. Scheduling appointments was easy and arrival was prompt. I would highly recommend this company to anyone looking for resolutions. I give him a rating of 10 Stars.

Fitness Repair Tech is the only company that I would trust with moving, building and/or repairing a wide variety of home gym and workout equipment in the Columbus, OH area. The team is friendly, knowledgeable and professional. In a matter of a few short hours, we received a fully functional gym that we know is safe and secure. Thank you to Mikhail and his team for a job well done!

Just purchased some treadmills for our gym. Mikhail was great to work with.....very pleasant and professional. Looking forward to purchasing more equipment from him in the future and will definitely be calling him if we ever need any service done on any of our equipment. Plain City Barbell

⭐️⭐️⭐️⭐️⭐️ Outstanding Service – Above and Beyond! I had the absolute pleasure of working with Mikhail and his assistant Liam, and I cannot say enough good things about their professionalism, skill, and attention to detail. They both did exceptional work on my fitness equipment. Not only did they carefully disassemble and relocate the machines from my garage to my basement, but they did so with precision and care—ensuring nothing was damaged along the way. What really stood out to me was how Mikhail went the extra mile: he cleaned, inspected, and tested each piece of equipment after reassembly to make sure everything was in top working order. Both Mikhail and Liam were respectful, courteous, and clearly take pride in their work. It’s rare these days to find a team this reliable and thorough. I’m incredibly grateful for their help and couldn’t be more pleased with the results. If you're looking for trustworthy, skilled, and efficient techs for your fitness equipment, look no further than Mikhail and Liam. They absolutely earned this 5-star review!

My wife and I purchased a refurbished Step Mill off of Mikhail. I would recommend him if you’re in the market for a piece of gym equipment. He’s very knowledgeable, honest and efficient. I appreciate him and his business. HIGHLY RECOMMEND him as a seller and a technician of gym equipment.

Outstanding service. Went above and beyond. Would def. use them again!

Mikhail will continue to work on the problem with your equipment until it is solved. He takes on a task as more of a personal challenge than just his job. Jeff Linker

They made it look easy. I will use them again on my next move!!! I was very impressed to have them.

Mikhail was great. He got my Cybex Arc Trainer back up and running in minutes. Great customer service skills, work ethic, and professionalism. I would recommend and will reach back out for any future maintenance or repair I may need on my equipment.

Outstanding professional service! Mikhail, has extraordinary experience, technical and interpersonal skills. I really felt like he was my advocate when working with the manufacturer. Beyond all that, he is really with it, he understands the best most practical routes to solution and insists on getting the job done right.

Mikhail has been servicing our hotel equipment for some time now. He is always very professional and pleasant to work with. He does a great job and we plan to continue the partnership. Highly recommend his services!

I had an urgent commercial equipment extraction project that required quick turnaround, and this guy and his team drove 8 hours on short notice to get it done. Not only did he show up — he overdelivered. His professionalism, attention to detail, and work ethic seriously impressed me. It’s rare to find service providers in this industry who truly go above and beyond — and he did exactly that. I’ll absolutely be calling him again for future projects. Highly recommended!

As a home gym owner, it is important to have knowledgeable technicians service my Precor equipment whether it is routine maintenance or moving it. I cannot express my gratitude to this business as they were top-notch, extremely proficient, and delivered amazing service. I would recommend them for any home gym equipment service needs.

Mikhail has been a pleasure to deal with! He's done a great job repairing my equipment and is always easy to work with.

This company is amazing and great with follow up and communication. Everyone we had a set appointment they showed up and got the parts until my Elliptical was working properly again.

My Sole elliptical trainer began making internal noises two weeks ago. I contacted Fitness Repair Tech LLC after reading their excellent reviews. The reveiws were accurate. I had the pleasure of meeting Mikhail, the service technician. I was pleased that FRT could schedule a visit so quickly during their busiest season. Mikhail diagnosed the problem and contacted Sole to be sure Sole would cover the brokem part under warranty. Sole covered the part at no cost. I received the part on a Friday afternoon and contacted Mikhail. He arrived on Monday and our elliptical was back in business! I was so impressed with Mikhail's promptness and courtesy. He understands when your elliptical is down, your world is disrupted. He provided outstanding service to soothe my world. I would recommend Fitness Repair Tech LLC, and especially, Mikhail to anyone needing repair of their equipment.

Mikhail from Fitness Repair Tech contacted me ans set up a time to deliver and set up my elliptical. The men were professional, knowledgeable, and courteous! They delivered and installed the elliptical quickly and efficiently!! Thank you so much!!

Fitness Repair Tech did a great job diagnosing and repairing my Sole treadmill. Mikhail Velez is outstanding and I would suggest anyone having issues with their fitness equipment to contact him.

Responsive, very helpful and quick to repair

Fixed my treadmill efficiently

I'm very satisfied with the assembly service provided by Fitness Repair Tech for my new Precor bike. Mikhail’s attention to detail was very good making the entire process seamless. I appreciate the extra effort to ensure everything was perfect. I recommend Fitness Repair Tech to anyone needing fitness equipment assembly or repair.

Mikhail did a fantastic job on repairing our treadmill. Over the Top! Highly recommend him.

This is the 2nd time Mikhail has serviced my Nordictrak rower in the last year. Both times he set up an appointment quickly, was communicative, as needed, was friendly, professional, and, most importantly, he fixed the issues with the rower.

Mikhail was very personable and professional and on time. He installed a new motor on our treadmill and without asking made some adjustments to make it run smoother and more efficiently. He was very thorough and cleaned up when finished. We also signed up for the yearly maintenance program that he said was available so we’re not without it again. Thank you Mikhail and we very much appreciate you getting us back to running again and do recommend this company. He deserves 10 STARS !!

Mikhail is very kind and professional and he provided us with great customer service! The glide belt on our Nordictrack Elliptical went bad, and once we received the parts from Nordictrack, he came out to replace the belt for us. We still had some issues with it gliding comfortably and evenly, but once he was aware of this, he followed up to come back and take another look at the machine. The timing worked out to where he was able to come back the same day he called regarding the issue. He made the necessary adjustments for us and it works perfectly! I would definitely hire him again for any issues we might have with our elliptical moving forward!

Highly recommend Fitness Repair Tech. Mikhail was prompt, very professional, knowledgeable and quick to repair our elliptical machine. He also quickly identified the parts needed to fully correct the issues we were encountering and got them ordered for installation. Will definitely use Fitness Repair Tech again for any issues we have with our gym equipment.

Service was incredible! Helped move equipment and went above and beyond. Highly recommend!!

FTR is a bonafide exercise equipment service company. Their response time is outstanding and their knowledge of equipment maintenance and repair is superior. Thanks FTR.

These guys are very good at what they do. They are kind, and very professional. I highly recommend them.

Connected with Mikhail thru an app called Thumbtack. Very pleased with my service call. Appreciated my appointment time was honored. It says much when people appreciate your time. I appreciate Mikhail asked me if my equipment had an extended warranty, and it did. It speaks to a person's character when they put the customer first. I highly recommend this business, and will keep his contact information close in case someone needs his services.

Very responsive and does great work!

Could not be happier with this experience. Installers were very friendly and knowledgeable. Mikhail and his crew did a great job with the installation and explanation of my new equipment. No need to call anyone else. Highly recommend them to anyone looking for home gym equipment and installation. Jeremy P