Fitness E.R.

Well done!!!

I always trust Fitness ER with any equipment issues I have. They are knowledgeable, friendly, and always helpful!

Excellent Service

They were able to come out quickly & service our equipment. Explained everything very well.

Fitness E.R. recently did our install for our new Fitness Center at Ozarks Tech. Communication was excellent from the start and they demonstrated proper care of our brand new equipment. They were very thorough with their work and walked us through each process. I greatly enjoyed getting to know their team, they made the process enjoyable. I couldn’t recommend this company enough and will be using them for future projects/maintenance for the future.

Fantastic experience! I had never had our home treadmill serviced before, but when it recently started making a strange noise, I found Fitness ER online and reached out. From the beginning, Corbin was so friendly, helpful, and knowledgeable. Scheduling was incredibly easy, and I loved that I didn’t have to wait weeks for an appointment. I even had to reschedule once, and she immediately sent me new times to choose from. On the day of service, they arrived right on time and were incredibly thorough. What impressed me most was how much time they took to explain everything and show me how to properly maintain the treadmill and know when the belt may need replaced. They even showed me how to service my StairMaster, at no additional charge! It looks like the treadmill may need a part, and they’re even handling the warranty claim and follow up with the manufacturer for me. It’s rare anymore to have a service experience feel this easy and genuinely cared for. Fitness ER absolutely went above and beyond. I would definitely use them again and highly recommend them!

Riley and team were timely and did excellent work installing a couple of machines.

Very prompt, professional and tidy!! Thank you for your help in removing our used treadmill.

Both techs that came out to diagnose my treadmill seemed very knowledgeable of the equipment and were very friendly. They came back out a second time with new parts that actually upgraded my current Precor treadmill. I am very happy with the service the Fitness ER did!!

Your installation tram was very accommodating towards my installation needs. They helped me arrange my furniture to make room for my new chair. They also installed my new fitness system exactly where and how I requested.

Awesome job! Thank you

The service was excellent. This was our second time using them and could not be happier. I would recommend them highly.

FITNESS ER was prompt, friendly and very efficient. Replaced wheels on my TRUE PS 300 and did maintenance. Tech guy was very knowledgeable, nice and polite. Thank you

Eli was very fast and efficient. Great work.

I have used Fitness twice and they have always been great. Good communication and always quick in getting my fitness equipment fixed.

This company is on point. We have used them for several years now, they have gone above and beyond working with our club.

Fitness E.R. is very responsive, thorough, quick, and knowledgeable.

Notified me prior to arrival, respectful and ensured I was satisfied with repairs.

Great crew for our installation and repair.

Great tech. Polite, knowledgeable and is a great employee. Should get a raise sooner than the planned one. Thanks for sending him out.. .. would want him on the next service call if nerded. The foot massage is still squeeky. ... but better after he oiled it.

Very knowledgeable and honest technicians. Always a joy to see them. Logan and his team will go the extra mile for his customers. I would highly recommend them for your gym maintenance needs.

The communication was great, the technician's arrived on time, and they were able to complete my repairs in the same day, eliminating another service call fee and travel expenses. I highly recommend this company. My bike is working like new again!

Eli did a great job very nice and very conscientious thanks for helping us out

An awesome job by Logan in reassembling a huge massage chair after our move to Springfield. He made sure everything was properly reattached and all functions working just right. Very friendly, professional and expert in his work. Thank you, Logan!

Logan does everything with professionalism and perfection. Happy to have this team available in the city of Springfield.

We love Fitness ER, thanks for keeping our gym safe and our equipment working. I love doing business with another small business in my community. 😀

Excellent everything!

Super knowledgeable and got my treadmill fixed right away. Great people and excellent service. Highly recommend!

Great Service!

Both workers were extremely polite and very efficient. I would absolutely use this company again in the future for future fitness equipment repair. Edit: they have actually gone above and beyond in reaching out on my behalf to check on my warranty and get some replacement parts ordered that were starting to show some wear and tear. I'd give more than 5 stars if I could.

I had a great experience with a custom installation. They were professional, courteous, on-time, and knowledgeable. Don’t hesitate to use Fitness E.R. for any of your install, equipment, or maintenance needs. They will meet and likely exceed your expectations.

Great first experience with the ER team.

The tech was on time and completed a service on our Precor machine in a timely fashion The elliptical performs much better now.

On time, on budget and attention to detail. High level of knowledge & experience. Pleasure working with Corbin on the phone and Logan in the field. Have traine elite athletes for 37 yrs and need my equipment to perform on point.

Eli and Ben were on time and friendly. I watched them work and they knew exactly what repairs were needed. Extremely good quality service.

The team did a great job. Professional throughout. Near the end of their service, they noticed a knock on the left foot pedal of my elliptical and they tried, but couldn't diagnose it or fix it. Recommend in the future they contact the manufacturer to figure out the problem and solution. The original problem they came to fix was resolved.

They moved my Cybex arc trainer to new house and did an outstanding job in less time and less money than estimated. I highly recommend them!

Logan did a wonderful job. He was thorough, professional and kind. I highly recommend Him!

Appreciated such quick response for assistance with a new Octane Fitness machine. Actually came to my residence the same day I called and they were able to assess the problem and fix it. Very professional and pleasant. Thank you for a stress free interaction. Will highly recommend fitness ER.

The guys did a fantastic job! i had other companies tell me it would take two or three days to do. These guy got here around 10:30 am and had it done completely by 7:00 pm. They were a pleasure to work with. THE BEST PART IS, THEY KNEW WHAT THEY WERE DOING! It was a breath of fresh air working with Fitness E.R.

I recently hired Fitness ER to transport a large amount of commercial gym equipment for my new home gym, and the experience exceeded expectations from start to finish. Their team was incredibly friendly, responsive, and easy to work with, providing a fair and accurate quote upfront with no surprises. Communication was excellent throughout the process—they confirmed details, arrived on time for pickup about 100 miles away, and even called to verify all equipment was accounted for before leaving the site. Delivery was just as smooth and punctual. It’s clear they take pride in their work and truly go the extra mile to ensure a seamless experience. Highly recommended.

They showed up promptly and did a nice job repairing our elliptical. Eli was very courteous and even did some extra preventative care while the machine was open.

Joseph was very professional and courteous. He explained what he was doing and what he found. I very much appreciated him!

I was super busy the day the installed this for u I missed the names of the two gentlemen, but it was great having them here! They did a fantastic job! Very clean, very professional! Thank you, both!

We used them for a treadmill that wasn't working at our office. When I first called they explained how they worked and fees upfront. When the appointment was set; I received updates via text on when the tech would arrive, which was very helpful. The tech seemed very knowledgeable and explained everything that was wrong with the machine and what next steps would be.

Eli and Mike were friendly, efficient, engaging and customer oriented. They thoroughly checked my treadmill and ensured everything was in proper working order. I was very pleased.

The service was excellent!! Logan & Riley were amazing and truly cared about our property as they were coming in and out of our house and the installation was as professional as it could be. They put down blankets on our carpet and upon completion they explained in detail how the equipment worked. This whole process has been excellent from the time I called to schedule the delivery all the way through the process of them keeping me updated as they approached the house. I fully recommend them and want to thank them again for the job they did. Thanks again, Pat Benson

Fast and Easy set up! Logan and Riley did a great job setting up our new 4 way multi gym cable machine! They both had good customer service and both were good communicators. Corban the sales rep also did a good job with communicating pricing and setting up the delivery.

The fitness E.R team did a fantastic and expedient job delivering and installing my home gym in our garage. The work was professional, and both were very polite and courteous to any changes in the placement or corrections that I asked for. They unpacked, and when finished with set up, they took every single bit of the packaging with them when they left. Keep up the great work.

They showed up at 8am exactly as scheduled. They were super polite, friendly and professional. They were conscientious and took great care when carrying the equipment through my home. Installation was quick and efficient. They took all the packaging with them and before I knew it they were on their way. Best delivery/install I’ve ever had, hands down!

They installed a multi-gym for us. Arrived on time, finished early, machine is perfectly assembled, were super polite and hard workers...and cleaned up every bit of trash. Prior to their visit, I was contacted by a very nice person to schedule the install. It was followed by a confirmation email...and they texted when they were on their way. I highly recommend...very satisfied!

Delivery of our flooring was pretty painless! 4 stars due to 2 damaged rolls, but it happens. It was just on the ends so it can be salvaged. The techs delivering were personable and friendly! Update: floor rolls were probably damaged from the factory (there was red tape one one, which I was told was supposed to be caught by the factory). Second delivery of equipment went mostly smooth. We had 6 pieces delivered including a large modular wall unit. The modular unit took a long time to put together. They arrived around 11-ish and left around 10-ish. I didn't anticipate it would take quite so long, of course I've never put together workout equipment lol. Final product is great. Crew cleaned up and took all trash with them, which I appreciate!