All Brands Fitness Repair LLC

I had a very good experience. I had two pieces of equipment with issues. They were very helpful on the phone and helped me troubleshoot at no charge. I was very impressed with their professionalism and desire to treat their customers right. I will be calling them for all of my future repair needs.

We were looking for help with our treadmill that stopped working... Found these guys online and called expecting to set up a service call... Jeff ask my wife a few questions about the model / problems and began walking (pun intended) her through some procedures and in just a few minutes had us going... We thanked him and let him know customer service like this is almost impossible to find these days... I can adamantly say I would highly recommend them for your fitness equipment needs... If I could give More stars I sure would... BIG THANKS Jeff...

Do not recommend. I used this company to move a piece of exercise equipment and they charged by the hour. I have never seen people move so slowly. I don’t think they could move slower if they tried. I wish I had gotten a friend and just moved it myself. They charged for 4 hours when they worked 3 hours and 31min (in slow motion with breaks where they stood around). The whole thing was really sleazy from start to finish, and it left a bad taste in my mouth. I paid them what they wanted because I just wanted them to go away. I will never hire them again.

What an honest and good guy! Jeff gave me free advice on the phone for fixing my treadmill based on its symptoms and it worked! Definitely recommend!!!

They are AWESOME!! I called late on Friday and left a message regarding a True Fitness treadmill that was not working right and needed repair, I received a call on Saturday afternoon, the technician asked a few questions, he then walked me through a whole process to fix it. He was so kind to do that, I will always return to them for repair or purchase! Great customer service!! THANKS SO MUCH!!

All Brands Fitness Repair provided one of the best customer service experiences that I've had in years. They came to clean and lubricate my treadmill. The technician was very personable, extremely knowledgeable, and very efficient. He even took the time to show me how to do this task myself. What I appreciated the most was their customer service creedo of treating the customer as they would wish to be treated. Highly recommend this organization.

I called thinking I needed a belt replacement but they were super helpful by talking me through the actual diagnosis for no charged! Saved me time and money. Thank you!

Thank you, Jeff and D.J. for all the good advice you gave my friend, Vincent today! The Sole f63 will be delivered in a week!

This company kept ghosting my wife on a display repair for her treadmill. She even offered to get the screen so they could just show up and install it. At the end of the day, I had to do it. It wasn't difficult, but I would have preferred a professional repair since it's such an expensive machine.

Really positive experience. Called them--they happened to be available so very prompt. Very upfront with pricing so no surprise billing; and I felt quite reasonable prices. Courteous. Repaired a broken single stack machine and reconditioned treadmill and even advised how to do some routine maintenance ourselves.

They are super knowledgeable and polite. Great customer service.

10+ year old treadmill. Fixed the rubber band connecting motor to belt. Great service. Thank you.

I needed my True elliptical repaired and disassembled in preparation for a move. I was prepared to not have a good experience. Boy was I wrong! All Brands Fitness Repair worked with me to schedule a time when they could come out. Not easy in the days leading up to a move. They repaired my machine and broke it down so that it could be moved. Totally professional and absolutely no stress. Wish that I could take them with me to service my elliptical on the other end. Five stars rating across the board; professionalism, expertise, service, and price. I highly recommend this company.

Quickly came and fixed a recumbent bike. Thanks for the great work.

This company has already exemplified 10-star customer service, and I've never paid them a dime! I contacted All Brands Fitness Repair for a second opinion on my Peak Trainer because the resistance had gone out. I spoke with Jeff, who was very attentive and pleasant. He asked me to send the requested information by email and that he'd get back to me the next day . Well, he called back within the next hour with a full report and eased my mind about the company from which I had gotten the first opinion. Jeff and this company are truly the definition of upstanding. He could have easily taken my business from the other place; instead, he encouraged me to stick with them because he believed they were right in their diagnosis when he could have just as easily accepted the money for his own company. In the future, I will be contacting All Brands Fitness Repair to do business with them. They've surely exceeded expectations and shown good moral character! Thank you, Jeff!

Jeff and David were great to work with and got my treadmill desk working well.

Jeff and DJ are exceptional in providing the utmost service a customer could ask for. I had a unique situation with getting a price of equipment first repaired, and second moved from one location to another. They made sure the job was completed to my total satisfaction. I would highly recommend this company for any of your fitness equipment needs.

All I can say is: WOW! My treadmill was slightly damaged in getting it moved to my new home and also needed to be moved to the lower level. All Brands came to my rescue with replacement parts and took it apart to get it moved downstairs. They were mindful of walls when moving the treadmill and got it running again beautifully. This company is the team to call if you need your equipment repaired/moved. They are friendly and great to work with. Their rates are very reasonable too. Thank you so much for you expert service!!

All Brands Fitness Repair was very helpful and talked me through steps that got my workout machine working correctly again and solved the problem. They will be my go-to for future fitness equipment repair support!

Just got off the phone with Jeff and DJ (technician), and am grateful for their help. I live in Paducah KY and needed repairs on our recumbent stepper. Though they were out of network to come help in person, they let me know exactly what to do to receive help for repair, then gave me an email for me to follow up to see if there’s anything else they could do to help. Haven’t seen customer care like this in a while. I highly recommend this company for any help you need regarding equipment repair.

Very friendly and knowledgeable! They were able to help me with an issue over the phone and they were great to work with!

Super informative and took the time to explain what was wrong and how he came to the conclusion. Very impressed will be using for future needs!

Called All Brands about our aged treadmill that was not running smoothly. Sent a technician out an hour later. Dave could determine the unit was okay, just needed a good lube. Dave spent a good deal of time teaching me about our treadmill including tips to keep it running smoothly. Very knowledgeable. This is an honest and trustworthy company. Highly recommend!

We called All Brands about getting our treadmill belt replaced. They were responsive, gave a reasonable quote and within about a week they sent the nicest guy out to get the job done. He went above and beyond then gave us some free cooking tips to boot! Will definitely be calling them again for any treadmill repair needs.

All brands fitness was just awesome in every way. Professional, courteous, and helpful. “DJ” the technician, was very open on what he was doing and kept me informed the entire repair. I highly recommend Allbrands Fitness Repair!!!,

Could not recommend DJ and Jeff enough! Very personable and what to help. They helped me trouble shoot the issue over the phone and when DJ was here to look at my treadmill he gave me good tips on maintenance for good up keep. In a world where it feels like customer service is a lost art, companies like All Brands and their employees restore your faith in humanity! Will be recommending them to anyone I know who needs their services. Plus DJ was super sweet to our pup! She loved the extra pets :)

The owner Jeff, the repairmen (DJ & Adam) were tremendous! My Nordictrac went down Sunday evening, called Jeff on Monday morning. He had his guys come all the way to Illinois to fix my machine. They were through with their approach, friendly, and honest. In this day and age, it’s hard to find good service but these 3 gentlemen did it! Kudos to them!! Seriously!!

We used All Brands Fitness Repair for equipment assembly and repair, they were professional, friendly and fairly priced. I highly recommend them!

Our experience started out terrific! They came really fast and were so nice and courteous. They determined our treadmill needed a new console, and they were going to check on the price of a replacement. Unfortunately, there was no follow-through, and we never heard from them again. I called to follow up and was promised a callback but was never contacted.

The guy at all brands fitness was so help to me. Need to repair my treadmill and instead of him come out and charging my he stay on the phone and help me find out what was wrong with my treadmill to find I need a new one they are so helpful I would highly recommend them.

I contacted this company about a treadmill. They spoke to me on the phone for about 10 minutes discussing my issues. I sent them an email with the requested information, and they were quick to respond with some solutions. I haven't decided what I want to do yet, but for a company to give all the options (like saying, it might not be worth fixing) vs just coming out and charging a service call for no reason!! Thanks for being a reasonable company. I will call them if I ever decide what to do.

I spoke with Jeff regarding regarding repairing my rowing machine. Jeff was very knowledgeable and absolutely amazing! He gave me the BEST advice ever! I will definitely be doing business with this company in the future. Jeff keep up the great work.

I cannot say enough great things about this company. Two days ago, I contacted the company to schedule a large repair job for an old (2015 model) elliptical machine. The associate I spoke with was extremely courteous, as was the technician. They were out to my house *within 24 hours of the call!!!*, all while respecting my scheduling requests. AMAZING, especially these days. The technician was super competent and repaired my elliptical with no issues. I used it today for the first time in months, and it ran smoothly and quietly with no issues. Their prices are also much better than a competitor that I had contacted, for price comparison. If you own fitness equipment, you know how difficult it is to find an available technician, let alone a quality business. Give All Brands Fitness a try; you won't be disappointed!

I had recently had my Nordic treadmill repaired by All Brand Fitness. DJ was very professional. Not only he got my treadmill fixed, he also took time to explain to me and shared with me maintenance tips. I highly recommend they.

Great experience! Technician came out within a day, diagnosed my treadmills problem in an hour and replaced the part the next day! I’m back up and running! Thank you so much!

I called and left a message to return my call. My call was returned in a timely fashion. I discussed the problem with my treadmill and the gentleman told me to try several things before they came out. One of the suggestions worked and I saved myself the expense of a house call. I will be eternally grateful for that, and I will definitely call again if I need future repair work.

Jeff at All Brands Fitness Repair, LLC is very pleasant, attentive and proactive when it came to repairing our out-of-date treadmill. He sent a technician out who was also very nice and informative and was able to immediately find and correct the issue with the treadmill. I would highly recommend All Brands Fitness Repair LLC for all your fitness needs.

I contacted All Brands Fitness Repair after my treadmill began making strange and loud noises. I spoke with "Jeff," who asked for details concerning my issue. After explaining my situation and my use of my treadmill, Jeff educated me on treadmills and recommended that it may be in my best interest to purchase a new treadmill vs paying repair costs. I was blown away! An honest repair man is extinct these days. Although I've decided to replace my treadmill, All Brands Fitness Repair had earned my business should I need a future repair.

Wow. These guys are the best. They called me back right away and worked me in to their schedule the same day. DJ came out and checked out my treadmill and immediately identified the issue. Unfortunately I need a couple of parts from the manufacturer which takes a few days to get in. DJ showed me how to replace the parts myself in order to save me some money. He spent a lot of time going over what I need to do to keep my equipment running trouble free. Absolutely one of the best customer service experiences. I may give them a second review so I can give them 10 stars. :).

I placed a service call at the end of March and the owner was very polite and professional, giving me advice on ways of fixing the problem with my treadmill without pressuring me to place a service order and having them come over my house. Dave Brandt was the technician who came to my house and was able to fix my treadmill. He was also very nice and professional, who kindly explained his repair work to my husband and me. My machine is now working beautifully and we are very grateful to All Brands Fitness Repair for such professional work done. Thank you very much!!