Gym Pros
360 Fitness Superstore

360 Fitness Superstore

Exercise equipment store

360 Fitness Superstore

Bay Area fitness equipment retailer (family-owned since 1981, 6 stores) that also runs a dedicated Service & Repair operation — 24-hour response time, 24-48hr on-site service windows 7 days a week, and a "replace it free" guarantee if a recurring problem isn't fixed after two visits.

6207 Sierra Ct, Dublin, CA 94568
001 925-803-7720
https://www.360fitnesssuperstore.com/
3.6 out of 5 (17 reviews)
Working hours
Monday10AM-6PM
Tuesday10AM-6PM
Wednesday10AM-6PM
Thursday10AM-6PM
Friday10AM-6PM
Saturday10AM-6PM
Sunday11AM-5PM

Equipment serviced

Service areas

AlamedaAlbanyBelmontBerkeleyBurlingameCastro ValleyConcordCupertinoDaly CityDanvilleDublinEl CerritoEmeryvilleFairfaxFairfieldFremontHaywardLafayetteLarkspurLivermoreLos AltosLos GatosMartinezMenlo ParkMill ValleyMoragaMountain ViewNapaNovatoOaklandOrindaPalo AltoPetalumaPiedmontPleasant HillPleasantonSacramentoSan AnselmoSan FranciscoSan JoseSan LeandroSan MateoSan RafaelSan RamonSanta ClaraSanta RosaSaratogaSausalitoSonomaSouth San FranciscoSt. HelenaSunnyvaleTiburonVallejoWalnut Creek

Reviews

Jane Swim5

I recently bought a recumbent bicycle from 360 Fitness. It required service, and Iwant to thank the Service Department. Geisa orchestrated the service calls in a prompt and professional manner. She listened to my concerns and needs. Luis handled the service calls. He was prompt,professional, and knowledgeable. I highly recommend 360 Fitness. JS

via Google
Gail Pinnell5

Luis, Jeff and Fabian did an excellent job today delivering our new Nordictrack treadmill! Their “White Glove Delivery” included everything that was promised in a courteous and professional manner! We highly recommend them and 360 Fitness Superstore!

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Bradley Swain5

Been here a few times now and the staff is always super helpful and I don't feel like they try to upsell me or get me to buy things I don't need. I'll come back again anytime I need more

via Google
Matthew L5

Another great experience at All American Fitness, friendly staff and they will look to give you a deal, just ask!

via Google
Shyamala Sunil5

Outstanding service from start to finish! Geisha assisted us with the sale, and the entire process was seamless. Delivery was impressively quick—less than 10 days. Louis, Jeff, and Jose handled the delivery and installation with professionalism, friendliness, and efficiency. A truly excellent experience all around

via Google
Kevin Chang5

Giovanni and Juan, a great. They were polite and efficient. Thank you!

via Google
Lady T.5

I'm so happy we found this fitness equipment superstore! They have a great selection to choose from for the expansion of our home gym!...We couldn't be happier with our new stationary bike and collapsible rowing machine! Also, the customer service we received from Tony at the Dublin store was A+! He was knowledgeable, friendly and ready to assist and answer any questions we had about the equipment. In addition to the awesome customer service, our equipment was delivered assembled 4 days prior to the projected delivery date!...We all have choices when shopping for anything, but if you need fitness equipment, do yourself a favor and visit 360 Fitness Superstore!

via Google
D P5

We did not make our purchase decision from the negative reviews regarding delivery. We did preorder our rack. It was available as promised. Francisco at the Dublin location was so helpful. If you are considering a home gym or expanding your equipment you owe it to yourself and your wallet to check out 360 Fitness. The Dublin location is our go to store for all our home gym needs. Ask for Francisco. He has great advice.

via Google
Craig Casho3

While I do agree with the negative reviews, this year has been hard on the fitness industry as a whole and most equipment availability has been very fluid. I'd say, give them a chance, you do have to stay on top of them once an order is placed, call every few weeks to follow up. Their prices can't be beat on a lot of items. I've always had good luck dealing with Tony from the Dublin store.

via Google
Kay M1

Whatever you do, DO NOT PRE-ORDER from these people. They told me they were getting in some adjustable weights and the wait time was about 3 week. After 10 weeks of waiting, still nothing. I called multiple times and they kept making excuses and no one bothered to contact me regarding the delays. I know we are in covid times, but does it hurt you to let your customers know that the delays have been extended? I finally asked for my refund and they didn’t even prioritize it. I had to dispute the charge with my credit company. So beware of doing business with these people and don’t pay cash in the event you need to dispute it.

via Google
Brad Chagnon1

Ordered a $3k+ Machine in April. Told the shipping would be 6-8 weeks. After 8 weeks I call and they said the order was cancelled due to being out of stock. No email stating it was cancelled. They said they called but couldn’t state they left a message. Money refunded but no “oh, by the way...you’re waiting for nothing”. So disappointed in this company. 8 weeks to follow up and nada, zip, zilch, zero, nil. Bought it elsewhere, cheaper and with a ten day wait.

via Google
Darin5

Good prices and huge organized inventory.

via Google
Brandon Long5

Superb Service! They took care of what another fitness store dropped the ball on. Thank you Giesha and the rest of the 360 fitness staff that made buying a new rack system easy and down to details exactly what I wanted.

via Google
Scott Mason1

Called to ask a few questions and compare product details that aren't spelled out in the website. I couldn't get more than a word or two in on any product before being interrupted and told "it doesn't matter because I don't have that product right now." After getting that multiple times, I decided I'd shop elsewhere and recommend you do as well.

via Google
Ryan5

My boss shops got his gym from here and recommended the place to me. Picked up a bench, bar, weights, and floor mats. The guys were a big help loading my truck

via Google
Mary Madrigal5

Needed a treadmill and some weights, the staff was very knowledgeable and helped me pick the right one that was still within my budget. Very pleased with their customer service!

via Google
Kc Migliore5

Really enjoyed shopping at this store. The employees had great customer service and were very knowledgeable. Huge selection of items and with really fair prices. Great store.

via Google
Christopher Kan5

Friendly helpful and they have great deals. Highly recommend

via Google
Michael Garcia1

Poor service. Horrible website. Spend your money elsewhere.

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J Nish1

Very poor customer service!

via Google